Browser & Desktop Requirements

Accessed via the web, Stanford's PeopleSoft system is not platform-specific but does work best with recommended browsers. Students, faculty, and staff all interact with the PeopleSoft system via the Axess portal, which authenticates the user by SUNet ID and verifies his or her system authority. Guest access is available for applicants, parents, and others for a few limited functions.

The following browsers are certified to work with Axess/PeopleSoft 9:

Application	IE	Firefox	Safari	Notes
Axess (student enrollment and faculty grading)	8+	17+	5+	Also compatible with Chrome 17+
PeopleSoft Version 9 (HR & Student Administration)	8+	17+	5+	Also compatible with Chrome 17+
STARS (training registration)	8+	17+	5+	Also compatible with Chrome 17+

Users are strongly encouraged to use these recommended browsers, as other browsers may not be fully compatible with Axess/PeopleSoft. In addition:

• Pop-up Blockers must be turned off
• Cookies must be enabled
• Javascript must be enabled

If you experience problems logging into the Axess portal, first try clearing your browser cache before submitting a HelpSU request for assistance.

Students, Faculty, and Advisors may find detailed information about using Axess on the Registrar's Office website. Staff are encouraged to see the PeopleSoft Training Center for more information.

System Updates & Announcements

All users of the PeopleSoft system (whether for Student Administration, HR, or STARS Training Administration) are encouraged to subscribe to the psoftusers@lists email list to receive notices about system status and updates. Self-subscribe at https://mailman.stanford.edu/mailman/listinfo/psoftusers.

• Student Administration Users: Subscribe to studadmin@lists.stanford.edu

  Users of PeopleSoft Student Administration are encouraged to subscribe to the studadmin@lists email list to receive updates about the Student Administration system and related business processes and policies. Self-subscribe at https://mailman.stanford.edu/mailman/listinfo/studadmin.

• HR Users:

  HR Data Services maintains the email list for all HR Users. See the HR Operations and Systems for more information.

• Postdoc Web Forms Users: Subscribe to supdssworkgroup@lists.stanford.edu

  Users of the Postdoc web forms (coming in Spring 2011) should subscribe to supdssworkgroup@lists.stanford.edu to receive updates about the postdoc web forms system and related business processes and policies. Self-subscribe at https://mailman.stanford.edu/mailman/listinfo/studadmin.
  

Questions?

Do you have questions about access, training, or using the PeopleSoft application?

• Submit a HelpSU request. Use the Request Category "Administrative Applications" and select the Request Type " PeopleSoft GFS," "PeopleSoft HRMS," or "PeopleSoft SA." Be as complete and descriptive as possible about your issue when completing the HelpSU form so consultants can respond quickly.
• Attend an Open Lab (Friday mornings, 9am to noon, Birch Modular, Lab B, 215 Panama St.)The Administrative Systems Customer Support Group (ASCSG) holds an open lab every Friday answer questions, give tutorials, and/or provide help with any of the PeopleSoft modules.