FAQ: General
FAQ Categories
Why did Stanford Alumni Email move to Google?
The decision to move to Google was carefully considered. Our previous email tool had not kept pace with industry-standard features, and did not provide sufficient storage and mobile access. Understandably, this was frustrating for many alumni. The new Google-powered email includes more storage (25 gigabytes), mobile and desktop access, Google docs and Google calendars, and industry-leading virus and spam protection. And all of this comes free of charge for you.
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Will my email remain secure and private?
We know that privacy is an important concern for Stanford alums. Alumni Email, powered by Google, will provide strong security and privacy protections. Google has provided contractual guarantees that allow users the ability to use the services with the appropriate privacy protections. Google is contractually obligated to protect your confidential information and not to release it to other parties, absent compulsory legal process. You can view more about their specific privacy protections here: http://www.google.com/intl/en/policies/privacy/.
In order to provide essential core features for Stanford Alumni Email, Google runs completely automated scanning and indexing processes to offer spam filtering, anti-virus protection and malware detection. Their systems also scan content to make sure Apps work better for users, enabling functionality like search in Gmail or Google Docs. This is completely automated and involves no humans.
Stanford's privacy policies are not changing with the move to Google.
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Where should I send my feedback/suggestions?
We welcome your feedback and suggestions through our Alumni Email Feedback Form. If you need Customer Support, please contact Stanford Customer Service.
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@alumni.stanford.edu
Have a current .org email? Your address won't change—unless you choose to switch to alumni.stanford.edu.