FAQ: My Alumni Email account

How do I get an Alumni Email account?

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To get an Alumni Email account, you must register for the Alumni Association website and be a Stanford alumnus with three quarters-plus status. As part of the registration process (step 2), you will be asked if want an Alumni Email address. Check the box and you will be able to access your own Alumni Email powered by Google account immediately.
If you have already registered for the website, select the "Check Email" button on the top of any page on the site or click here. After logging in, you will be taken to your Alumni Email account.

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How do I switch from an @stanfordalumni.org to an @alumni.stanford.edu address?

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If you would rather have a ".edu" email address instead of a ".org" address, go to the @alumni.stanford.edu page on this website. Alternatively, go to the Alumni Email tab in your Profile on the Stanford Alumni website.

A couple of things to know if you decide to switch to an @alumni.stanford.edu address:

1. This changes how your email address appears in your Alumni Profile
2. You will still be able to receive email sent to @stanfordalumni.org (replies will be sent from @alumni.stanford.edu unless you change "Send mail as" located in Google Settings, the Accounts tab)
3. You will need to update your email address where it appears (e.g. your Stanford profile, resume, business cards, websites)
4. Once you make the switch to @alumni.stanford.edu, the change cannot be undone.

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I have an @stanfordalumni.org email address. Why does the email address in the right corner of my mail screen say username@alumni.stanford.edu?

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The short answer: don't worry about it. Your Alumni Email is set up for whichever address you use; the address in the right corner isn't important (but it is confusing!).
The longer answer: @alumni.stanford.edu is the Stanford Alumni Association's primary domain and was used to set up Google. Because it is the primary domain, it automatically displays (despite our efforts to change it!).

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How can I access my Alumni Email account?

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You will continue to access your Alumni Email account through the alumni.stanford.edu website ("check email" button).

You can also access via mobile device (e.g. iPhone, Droid, Blackberry) or your desktop (e.g. Outlook, Apple Mail). Mobile or desktop access will require that you set up a separate Google Apps password. To learn more about how to do that, read the "Mobile and desktop access" FAQ above.

If you try to access your alumni email through www.gmail.com, you must log in with username@alumni.stanford.edu (even if you use username@stanfordalumni.org). You will be redirected to the Stanford Alumni Association login page.

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Who is eligible for Alumni Email?

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Any Stanford alumnus with three quarters-plus status is eligible for Stanford email.

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What if I also have a GSB Alumni Email account?

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GSB and Stanford Alumni email accounts are completely separate. However, you log in to each using your Stanford Alumni username and password.

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Who sets up and administers Alumni Email accounts?

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Stanford's IT staff is responsible for setting up and administering Alumni Email. Stanford Customer Service continues to be the first point of contact for any problems that alums have with the service.

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Can I continue using USA.net?

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No, you can't continue using USA.net. All Alumni Email must be accessed using Google.

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