ELEVATOR LOCATIONS
All BART stations have accessible elevators. In some stations you may need to use two different elevators to get from the street to the train platform level. If you arrive at a BART station and are unable to enter or exit the station because the elevator is not working, contact the Station Agent. They will help you enter or exit in another way if possible, or refer you to an alternate means of transportation such as a bus or Paratransit.
If you find out in advance that an elevator is not working at the station you want to go to, call the BART Transit Information Center to find out what transit alternatives are available to you. To check the status of elevator operation at any station, call (510) 834-LIFT or (888) 2-ELEVAT. In case of fire, do not use the elevators.
You can also sign up for elevator status alerts.
If you need to communicate with the Station Agent while inside the elevator, use the emergency telephone. If the Station Agent does not answer within 90 seconds, your call will be directed to BART Central Dispatch. If the emergency telephone is picked up for at least two minutes but there is no voice communication, BART will treat this as a call for assistance. This ensures that help is available to elevator passengers even if they are unable to speak.
ELEVATOR BUTTONS
- S=Street level
- C=Concourse
- P=Platform (There may be two levels for platforms: UL=Upper Level and LL=Lower Level)
- M=Muni (Muni system connected with San Francisco BART, but not all BART in San Francisco will have the connections)
Station Elevator Status: 510-834-5438 (LIFT) or 888-235-3828 (888-2-ELEVAT).
ELEVATOR LOCATIONS AND ACCESSIBLE PATHWAYS
Learn more about the accessible pathways of each station.
WHITE COURTESY PHONES
All BART stations have public and white courtesy telephones at all levels that connect directly to the Station Agent.