If you have a serious and immediate safety concern regarding a student (yourself or a friend), please call 9-1-1 or PAPD at 650-329-2413. If your concern needs immediate mental health attention, support is also available by contacting one of the hotlines listed below.
Crisis Hotlines
California Youth Crisis Line
Description: Crisis hotline for young people ages 12-14
Hotline: 800-843-5200
Crisis Text Line
Description: Free 24/7 support for people in crisis
Hotline: Text “HOME” to 741741
Uplift Mobile Crisis Response
Description: Mobile crisis support for minor: 5150 assessment, support, and safety planning
Hotline: 408-379-9085
National Suicide Prevention Lifeline
Description: Suicide prevention hotline and services.
English: 800-273-TALK
Español: 888-628-9454
TTYY: 800-799-4889
Online chat: suicidepreventionlifeline.org
Santa Clara County Suicide & Crisis Hotline
Description: Suicide & Crisis Hotline Available 24hrs/7days
Hotline: 1-855-278-4204
Care Solace
Care Solace is an online resource with a live 24X7 concierge line to assist individuals in finding local mental health related programs counseling services. To use Care Solace, individuals answer ten basic questions in order to receive an extensive list of referrals to applicable care providers.
Care Solace is now available for use by Palo Alto students, staff, and families at no cost. Please note, this service is an optional resource available by choice and is not mandatory in any way. Care Solace does not require a user’s name, address, phone number, or date of birth. All of the information that is entered in on their platform is completely confidential and stored securely.
Please visit www.caresolace.com/pausdfamilies if you are interested in seeking counseling-related services.
If you have questions, contact PAUSD Wellness and Support Services at (650) 329-3769.
