As of March 8, if you use Blue Jeans with a browser, you are required to update the browser plugin if you are using version 2.125.24.5 or below. This requirement is due to a new browser security certificate that Blue Jeans is deploying.
Updating the plugin is quick and intuitive. When joining a meeting in a browser* (Internet Explorer, Firefox, or Safari), and you're using plugin version 2.125.24.5 or below, you will receive automated prompts to update your version.
To see the Blue Jeans plugin version you are using, check your browser preferences or settings.
Note to system administrators: If you deployed the browser plugin to multiple users using the MSI file, they are not affected. Those using plugin versions above 2.125.24.5, are also not affected.
If you have any questions, please contact Blue Jeans Support at support@bluejeans.com.
*Chrome is exempt from this update as it does not use a plugin for Blue Jeans.
