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Data Sanitization

Data sanitization is the process of irreversibly removing or destroying data stored on a memory device (hard drives, flash memory / SSDs, mobile devices, CDs, and DVDs, etc.) or in hard copy form. It is important to use the proper technique to ensure that all data is purged. Our guidance below is derived from NIST SP 800-88 Rev. 1 ("Guidelines for Media Sanitization").

Policy

The policies below define baseline controls for the sanitization and disposal of University data:

  1. Device Transfer Within an Organization

If the original system owner and the new recipient have the same rights to view the High Risk data stored on the device, there is no need for data sanitization.  If the new recipient has no business justification to access the stored High Risk data, the files containing this data must be sanitized according to the Data Sanitization Guidelines below. The device may be transferred without removing any Moderate or Low Risk data.

  1. Device Transfer Between Organizations

All High Risk data stored on the device must be sanitized unless an exception is approved and documented in advance by organization management.  In addition, all Moderate Risk data stored on the device must be sanitized according to the Data Sanitization Guidelines below.

  1. Device Disposal or Device Transfer Off-Campus

If a device is to be disposed of or transferred to a party outside of the University, the device owner or local property administrator must sanitize or remove and physically destroy all device storage regardless if the device is known to contain any High, Moderate, or Low Risk data.  Local property administrators should be prepared to either sanitize or destroy the disk themselves according to the Data Sanitization Guidelines below (and keep a record of the activity) or contact University IT via HelpSU for assistance.

  1. Personally Owned Devices Leaving the University

All High, Moderate, or Low Risk data stored on the device must be sanitized according to the Data Sanitization Guidelines below unless an exception is approved and documented in advance by organization management.

Data Sanitization Guidelines

 

Mobile Devices

iOS: Apple iPhone and iPad
  • Select  'Settings > General > Reset > Erase All Content and Settings' menu.
    • “Erase all content and settings” option in Settings destroys all of the encryption keys in Effaceable Storage, thereby rendering all user data on the device cryptographically inaccessible. 
    • Important: Do not use the “Erase all content and settings” option until the device has been backed up, as there is no way to recover the erased data.
  • Refer to Apple's iOS Security Guide for more detailed information.
Android OS
  • Perform a factory reset through the device's settings menu. 
    • For example, on Samsung Galaxy S5 running Android 4.4.2, select settings, then under User and Backup, select Backup and reset, then select Factory data reset. 
  • Refer to Google's Android documentation  for more detailed information.
Windows Phone OSA7.1/8/8.x
  • Select the Settings options (little gear symbol) from the live tile or from the app lists. 
    1. On the "Settings page, scroll to the bottom of the page and select the "About" button. 
    2. In the about page, there will be a reset your phone button at the bottom of the page.  Click on this button to continue. 
    3. Choose Yes when you see the warning messages. 
  • Please note that after the process is completed, all of your personal content will disappear.
Other devices
  • Manually delete all information, then perform a full manufacturer's reset to reset the mobile device to factory state. 
  • Refer to device manual for more detailed instructions.

 

Individual File*

* See Flash Memory section below for special requirements pertaining to solid state memory.

Mac OS X
Windows
Linux

 

Flash Memory

Flash memory-based storage devices, or Solid State Drives (SSDs), have become prevalent due to falling costs, higher performance, and shock resistance.  Because flash memory operates fundamentally differently from magnetic media, overwriting does not necessarily clear all of the data.  For the proper sanitization of flash memory, invoking special data purge commands built into the SSD hardware is the best approach.

ATA Solid State Drives (SSDs)
(including PATA, SATA, eSATA, and SCSI)

AND

  • Overwrite the full drive with at least two write passes to include a pattern in the first pass and its complement in the second pass.  Verify that the data was overwritten.  Recommended product: BCWipe

and/or

  • Physically shred the drive such that the resulting particles have a maximum edge length of 2 mm and a maximum surface area of 4 mm2.
USB Removable Media and Memory Cards
  • Overwrite the full drive/card with at least two write passes to include a pattern in the first pass and its complement in the second pass.  Verify that the data was overwritten.  Recommended product: BCWipe
     

and/or

  • Physically shred the drive such that the resulting particles have a maximum edge length of 2 mm and a maximum surface area of 4 mm2.

Magnetic Media

Magnetic disks (including floppy disks, ATA and SCSI hard disk drives)
  • Overwrite the full drive with at least a single write pass using a fixed data value (such as all zeros).  Multiple write passes and more complex values may optionally be used.  Verify that the data was overwritten.  Recommended product: BCWipe

and/or

and/or

  • Physically shred the disk platters such that the resulting particles have a maximum edge length of 20 mm and a maximum surface area of 400 mm2.

and/or

  • Incinerate the disk platters by burning in a licensed incinerator.
 

Optical Media

CD, DVD, Blu-ray Disc

  • Physically shred the optical media such that the resulting particles have a maximum edge length of 0.5 mm and a maximum surface area of 0.25 mm2.

and/or

  • Incinerate the optical media (i.e., reduce to ash) using a licensed facility.

 

Hard Copy Storage

Paper
  • Shred paper documents using a cross cut shredder that produces particles no larger than 1 mm x 5 mm.

or

  • Pulverize/disintegrate paper documents using a disintegrator device equipped with a 2.4 mm (or smaller) security screen.

 

For other media, please refer to NIST SP 800-88 Rev. 1 ("Guidelines for Media Sanitization")  and the manufacturer manuals for appropriate data sanitation techniques, commands, and tools.

Last modified October 2, 2015