If you – as an employee, applicant for employment, or former employee – believe you have been discriminated against on the basis of race, color, religion, national origin, sex, age, physical or mental disability, protected genetic information, or reprisal for an EEO protected activity, and wish to pursue the EEO complaint process, you must first seek EEO counseling. Similarly, you must first seek EEO counseling if you wish to initiate a discrimination complaint based on sexual orientation, parental status, or protected genetic information.
Start Here
You must contact an EEO counselor at the Department of Homeland Security (DHS) component where the alleged discriminatory event occurred within 45 days from the date of the alleged discriminatory event, or the date you became aware of such discrimination. If you fail to contact an EEO counselor in this time frame, your complaint may be rejected as untimely.
- Department of Homeland Security Headquarters
Phone: 202-357-7700
Fax: 202-357-1188
Email: hqeeo@hq.dhs.gov
- U.S. Citizenship and Immigration Services
Phone: 866-860-8885
Fax: 952-854-9658
TTY: 952-854-4756
- U.S. Coast Guard
Phone: 202-372-4520
Fax: 202-372-4968
TTY: 202-372-4523
- U.S. Customs and Border Protection
Phone: 202-344-1610
Fax: 202-344-1476
TTY: 202-344-1473
- Federal Emergency Management Agency
Phone: 202-646-3535
Fax: 202-646-4320
TTY: 1-800-462-7585
- Federal Law Enforcement Training Center
Phone: 912-267-4039
Fax: 912-261-4586
TTY: 912-267-2287
- U.S. Immigration and Customs Enforcement
Phone: 202-732-1230
Fax: 202-732-1210
TTY: 202-732-1250
- U.S. Secret Service
Phone: 202-406-5540
Fax: 202-406-5338
TTY: 202-406-9805
- Transportation Security Administration
Phone: 877-EEO-4TSA or 877-336-4872 (Toll free number)
Phone: 571-227-1917 (HQ-TSA local area)
Fax: 571-227-1921
TTY/TDD: 800-325-0778
Tips
For more information on how to file an EEO complaint at DHS, visit http://www.dhs.gov/filing-equal-employment-opportunity-eeo-complaint