Our Services A to Z
ADA—American Disability Act
All buildings at the GSB are wheelchair accessible. You can reserve a wheelchair for the day through Visitor Information Services by calling 650.723.2560 if you need one.
Should you or your party have any questions or concerns, please contact the Disability Access Office at 650.725.0326 (voice), 650.723.1216 (TTY) or email them.
Access
We use a card access security system managed by GSB Facilities and Hospitality to enter all buildings at the Knight Management Center. If for any reason your card is not functioning or you have any questions please contact the GSB Facilities and Hospitality Team so we can assist you.
Most exterior doors to our buildings have access by touching your ID card to a reader. This includes access to classrooms; faculty, PhD student, and staff work areas; exterior restrooms, and event spaces. Keys are only used for private faculty and staff offices.
Buildings are open to the public Monday through Friday.
- All ground floor instructions spaces are open from 7:00 a.m. - 6:15 p.m.
- Faculty Building office areas are open from 7:30 a.m. - 5:15 p.m.
- Staff work areas are open from 7:30 a.m. - 5:15 p.m.
- The Bass Center is open from 8:00 a.m. - 7:00 p.m. Monday through Thursday; 8:00 a.m. - 6:00 p.m. on Friday.
- The Arbuckle Pavilion is open from 7:30 a.m. - 7p.m. Monday through Thursday; 7:30 a.m. - 5:00 p.m. on Friday.
Animals
Animals are allowed on the grounds of the Knight Management Center but as a general rule pets are not permitted in Stanford University buildings.
For more information on the Stanford University Building Guidelines click here.
Artwork
Five Artistic Monuments Illustrate School's Commitment to Change
Monument to Change as it Changes
It looks like a massive wall of paint chips come to life, but actually it is a computer-controlled array of 2,048 "flip digit" modules like those on departure and arrival boards at European train stations, but with colored cards instead of letters and numbers. As the cards flip around within each module, they create a pleasant fluttering sound and a mesmerizing, ever-evolving set of patterns and images.
Hours of Operation
- Monday through Thursday – 7:30 am to 11:00 pm
- Friday - 7:30 am to 9:00 pm
- Saturday and Sunday - 9:00 am to 9:00 pm
Monument to Change as a Verb
It hangs near the TA Associates Café and consists of 300 glossy black panels lit from behind with LEDs. Each panel is printed with an adverb that can be used to modify the verb "change": intangibly, profitably, fearlessly, brutally, satisfactorily, and so on. Sometimes the board lights up with groups of synonyms or antonyms; other times it blinks in arresting visual patterns.
Cornerstone of Change
Located at the base of the Gunn building across from the Co-Lab on Knight Way, it is "dedicated to the things that haven't happened yet and the people who are about to dream them up."
Monuments to the Unknown Variables
Located in the McCoy Family Courtyard are a set of benches shaped like academic equation components [x] and [y].
Monument to Your Future Collaborators
This collection of footprints near the Bass Center were inspired by Knight's own distinctive waffle footprints and the quotation at the school entrance.
Knight Welcome Quote
Knight's own distinctive waffle footprints and quotation are at the school entrance. The gateway piece was designed by Steve Sandstrom of Sandstrom Partners Inc., a Portland, Ore., design and advertising firm.
Flame Birds
By popular demand, the southwest entrance features one piece of art from the old campus: François Stahly's 1961 bronze Les Oiseaux Flammes, "The Flame Birds."
Bicycles
Bike racks are available at various locations around the GSB for your convenience; adjacent to Gunn building along Arguello, along Serra Street, and off of Campus Drive next to the Bass Center and behind the Faculty buildings.
The GSB has 3 bicycles available for school related business. If you would like to borrow a bicycle, the bike needs to be reserved in the MARRS reservation system and the keys need to be picked up in W130. If you have any questions please send us an email and we will assist you with a bike reservation. Please note: GSB Facilities and Hospitality provides bike helmets and locks; you are required to ensure the bike is locked when parked.
Contact Information
To report scheduling issues or questions please email or call 650.725.3215.
To report classroom related issues please email or call 650.725.4252.
To report after-hours HVAC issues or locking/unlocking emergencies please call 650.723.2281.
GSB Facilities and Hospitality (N004)
Office Hours: M-F 7:30 a.m. - 5:30 p.m. (closed between 2:30 p.m. - 3:30 p.m.)
After hours: 650.723.2281
Phone: 650.723.2773
Email: GSB Facilities Requests
GSB Facilities and Hospitality (W130)
Office Hours: M-F 7:30 a.m. - 5:30 p.m.
After hours: 650.723.2281
Phone: 650.723.2770
Email: GSB Facilities Requests
Email: GSB Scheduling & Event Planning
Schwab Residential Center
Always open and ready to meet your needs
Phone: 650.725.6880
Email: GSB Schwab Residential Center
Copy Center
Océ Business Services runs the Copy Center located in the North Building lower level, room N006, and photocopy machines in the Bass Center, B002.
Hours
7:00 a.m. to 6:00 p.m., Monday through Friday
Services
- Black and white copies
- Color copies
- Binding services
Contact
ocecopycenter@gsb.stanford.edu or 650.725.2961
Dining Options
There are three different dining options available to visitors of the GSB.
Directions to the GSB
The Stanford GSB is located at the heart of the Stanford University campus. For specific directions please visit the directions page in About the GSB.
Dry Cleaning
Convenient dry cleaning services are now available to faculty, staff and students of the Knight Management Center.
Here's how it works:
- Log onto the Dynasty Cleaners website and click on the red "Schwab and GSB Account Setup" button to establish your Dynasty Cleaners account. You will need to setup your account only once.
- Bring your items to be dry cleaned or laundered to the GSB Facilities and Hospitality Office (N004) located in the basement of the North Building by 9:00 a.m. Monday - Friday. Fill out a dry cleaning form and place it in the bag with your items. The office hours are Monday - Friday 7:30 a.m. - 5:30 p.m. (closed from 2:30 p.m. - 3:30 p.m. daily).
- Your items will be ready for you to pick up the following weekday after 12:00 p.m.. Items dropped off on Friday will be ready on Monday.
- The cut off time for next day service is 9 a.m.
- Your credit card will be automatically charged.
Stanford University and the Graduate School of Business are not affiliated with Dynasty Cleaners. To report any issues please contact Dynasty Cleaners directly at 650.366.7111
Emergency Planning
The University offers extensive emergency planning information on their website.
In the event of a major emergency affecting the GSB or the greater University (such as an earthquake or building fire), the GSB will activate the Department Operations Center (DOC) and post instructions here.
When evacuating our buildings, please make note of the Emergency Assembly Points Map.
Faculty/PhD EAP Faculty Building Lawn (near Campus Drive)
Sloan EAP GSB Bowl (near Serra East Building)
MBA EAP Town Square (in front of Bass Building)
Staff EAP See map for building-specific assembly points
In case of an emergency please make note of the following hotline numbers:
GSB Information Hotline
723-2255
Faculty/Staff Check In
723-6706
Student Check In
723-3973
Ergonomics
GSB Facilities and Hospitality provides for the ergonomic needs of our faculty, staff and students. To order an ergonomic evaluation or ergonomic supplies (i.e., keyboard trays, ergonomic keyboards, lumbar support, chairs, etc.), please submit a request.
Event Planning
The Knight Management Center is a great place to hold your event. If you would like to know more about the specifics involved please visit our event site.
First Aid/AEDs
First aid kits are available in the shared work rooms in all of the Knight Management Center buildings and at the front desk and staff lounge of the Schwab Residential Center.
Automated External Defibrillators (AEDs) are located throughout the Knight Management Center in highly visible locations and in the main lobby of the Schwab Residential Center.
Green Features of the GSB
Our buildings were designed to be as green as possible and achieve a LEED Platinum rating. LEED, or Leadership in Energy and Environmental Design, is an internationally-recognized green building certification system. The green features of our center achieve a 46% power reduction vs. traditional buildings their size because of specific design features in a number of areas including heating and cooling and lighting. Read more about the green features of the center.
Hours
GSB Facilities and Hospitality (N004)
Office Hours: M-F 7:30 a.m. - 5:30 p.m. (closed between 2:30 p.m. - 3:30 p.m.)
After hours: 650.723.2281
Phone: 650.723.2773
Email: GSB Facilities Requests
GSB Facilities and Hospitality (W130)
Office Hours: M-F 7:30 a.m. - 5:30 p.m.
After hours: 650.723.2281
Phone: 650.723.2770
Email: GSB Facilities Requests
Email: GSB Scheduling & Event Planning
Schwab Residential Center
Always open and ready to meet your needs
Phone: 650.725.6880
Email: GSB Schwab Residential Center
ISOS-Travel Services
The GSB has contracted with International SOS to provide emergency concierge services to GSB faculty, staff and students traveling overseas on University business or school organized trips. One phone call connects you to the International SOS network of multilingual staff trained to help resolve travel, medical, legal and security problems. Please contact Bernadette deRafael by email or phone 723-9211 if you are planning to travel internationally and need a membership card. You should carry your card with you while traveling abroad since you will need to provide the GSB membership number to access services and to log in to the International SOS website.
Prior to traveling please go to the following http://stanfordgsb.force.
Lost and Found
If you lost an item, or want to turn in an item that you found, stop by the Facilities and Hospitality Office (N004) in the lower level of the North Building. Their office hours are Monday-Friday from 7:30 a.m. - 2:30 p.m., and 3:30 p.m. - 5:30 p.m. Please note, items valued over $100 are kept 2 business days and then turned into Stanford Public Safety. All other items are kept for 30 days and then donated. If you would like to contact them about a missing item you may do so by calling 650.723.2773, or submitting a request.
Mail/Shipping
The GSB Facilities and Hospitality Office (N004) is open daily from 7:30 a.m. - 5:30 p.m. (closed between 2:30 p.m. - 3:30 p.m.). Mail is delivered and picked up between 12:30 p.m. and 3:30 p.m. Mail dropped off at the office (N004) will be accepted until 4:00 p.m, for same day dispatch. Another option for stamped mail drop off is Lockbox #72 located across from the Facilities and Hospitality Office (W130). The final pick-up for the lockbox is 2:30 p.m.
The GSB Facilities and Hospitality Office (N004) cannot accept or post personal packages and mail. If you need to send mail while you are visiting Stanford there is a USPS Mail Center located by the Bookstore on campus.
Campus ID Mail Codes
Current Campus ID Mail Codes for GSB departments can be viewed here. Please note that in almost all instances, Campus ID Mailcodes are not the same as the last 4 digits of our zip+4 for US mail. (The zip+4 at our new address is 94305-7298.)
Stanford Payroll uses Campus ID Mail Codes to distribute paychecks and paystubs, so please check the list since some mailcodes have recently changed. If necessary, please log in to StanfordYou and change your ID Mail Code in the "SU Contact Info" section to correspond with your department's code.
Map
Please select the link below to view a general map of the Graduate School of Business campus with the locations of restrooms, bicycle parking, and elevators.
Meeting and Room Request System (MARRS)
MARRS (Meeting And Room Request System) is the Stanford Graduate School of Business system for requesting meeting and event spaces. The system requires a SUnet ID and password for access.
Media Services
The GSB has its own in-house IT Media Services Team to meet the needs of our faculty, staff, and students. They specialize in everything from supporting AV systems in our classrooms and meeting spaces, to audio and video recording of events, and editing and distribution of audio and video content. GSB community members who have any media needs please call them at 650.736.3342 or email them as soon as you know what your event will need so they can begin to work with you to make your event a success.
Moves and New Hires
Please inform us of a move by submitting a move form as soon as you know that a move is needed to a new location. We will confirm the move with the necessary management and then contact you with move specifics and a move date.
Inform us of a new hire by submitting a new hire form as soon as you know a position is being created for a new staff member, so we can work with IT to prepare the office location for the new staff.
Parking
Stanford Parking and Transportation manages a Parking Structure (PS7) located at the GSB Knight Management Center. There are parking permit machines available for visitors. You may purchase up to 8 hours of parking at any machine ($12.00 maximum/day). The machines accept Visa or MasterCard, bills, or coins. If you do not use your credit card, please bring cash in smaller denominations because these machines do not issue change.
More information about parking at the Center.
Recycling
Former Dean Robert Joss emphasized, "Progress on environmental sustainability will only come about if businesses act differently, and if the organizations and systems designed to promote sustainable behavior are constructed and managed in the most effective manner." With that vision, the course was set for the Knight Management Center to be an example of business leading change.
We invite you to join with us in participating in the GSB Recycling Program. With your help, we can aim to reduce the waste that we produce each day during business operations.
The GSB currently has a recycling program for the following areas:
Please visit the Stanford University Website for detailed information on recycling:
If you have questions regarding recycling or need more information about central recycling locations, please submit a request on our form. Thanks for your help eliminating waste at the GSB!
Reservable Items
The Graduate School of Business has bicycles and a van available for campus errands. We also have a set of horseshoes if you would like to collaborate with another for a time honored tradition here at the GSB. If you would like to use them, please reserve the required item through MARRS and then see the Facilities staff in W130 for access and instructions.
- Van Note: A valid Driver's License is required to borrow the van.
- Bicycle Note: We provide bike helmets and locks; you will be required to lock the bike when not in use.
Restrooms
Please select the link below to view a general map of the Graduate School of Business campus with the locations of restrooms, bicycle parking, and elevators.
Schwab Residential Center
The Schwab Residential Center is a beautiful residential and event facility located across the street from the Knight Management Center. The Schwab Center is home to 220 students—primarily first-year MBAs, and to hundreds of Executive Education participants who come to study at the Stanford Graduate School of Business each year. The Center also hosts a multitude of catered events featuring the distinctive, award-winning cuisine and service of the Schwab Executive Dining team.
We look forward to assisting you if you are interested in planning an event at the Schwab Residential Center.
Security
The GSB is located in what is generally considered to be a safe area. However, since the campus and our buildings are open to the public in addition to the University Campus Security personnel, the GSB has security who patrol the GSB buildings. Please be prepared to show your Stanford ID Card to the guard upon request during off-hours. Note: Outside individuals are prohibited from soliciting, distributing literature, posting flyers, etc., on the GSB grounds.
For further information about the Stanford University Department of Public Safety, please visit their website.
Smoke-free Campus
The Knight Management Center and Schwab Residential Center buildings and surrounding areas are smoke-free environments. Information regarding this policy is posted on the Graduate School of Business website.
Tours
If you would like to take a tour of our new GSB Knight Management Center see link below four our self-guided tour and iphone application.
Vending Machines and ATMs
There are vending machines and a Stanford Federal Credit Union ATM located in the main hallway basement of the North Building near the showers and lockers. Note: The area is open to the public from 7am to 6pm, after that an activated Stanford ID Card is required.
Visit Us
Wellness Rooms
WiFi
All wireless-capable computers managed by the GSB are already set up to use the wireless network.
If you need your personal computer registered, connect via an Ethernet cable to a port in a public area and use the University's Self-Registration System. If you have problems, submit a Help Desk Request.
Additionally Stanford University has wifi that is available to all faculty, staff, students, and visitors.
Workspace FAQs
Our buildings were designed to be as green as possible and achieve a LEED Platinum rating.
LEED, or Leadership in Energy and Environmental Design, is an internationally-recognized green building certification system. The green features of our campus achieve a 46% power reduction vs. traditional buildings their size because of specific design features in a number of areas including heating and cooling and lighting. In order to assist with general campus usage we have answers to a few workspace FAQs below.
Heating and Cooling
Typically, two offices share a thermostat and are considered a "zone." Thermostats are "read-only" and send the temperature to the automated Building Management System. Temperature cannot be adjusted at the thermostats.
Active beams are located in the ceiling and are controlled by the Building Management System and are used to heat and cool. If one of the offices in a zone has an open window, the heating/cooling process stops for offices within that zone. The area remains ventilated.
Lighting
Lights have three positions: on, 50% on, or off. When you enter an office, a motion sensor is activated and the lights turn on at 50% capacity. After 30 minutes of inactivity the sensor will turn the lights off. The Daylight Sensor will then adjust the lighting level according to the amount of daylight in the room. If more light is needed, it will increase the amount of light within 20 seconds. If it detects less light is needed, it will reduce the light level within 10 minutes. On a bright, sunny day, it is likely that your lights will turn off completely. If you lower your window shades and/or if the amount of daylight in the room changes, the Daylight Sensor adjusts the lighting level accordingly. The lights can always be turned off by using the light switch, but they cannot be turned on brighter than the Daylight Sensor allows.
Circulation Fans
Ceiling fans are controlled by an individual wall switch. The fans can be controlled at three speeds: high, medium and low (blades will spin counter-clockwise). In cooler weather, activate the "reverse" button by first selecting a fan speed and then pressing the "rev" button. This will reverse the direction of the fan blades and push warm air down (blades will spin clockwise). Fans will turn off after the motion detectors register 30 minutes of inactivity. Lights will also go out.