The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. Learn more about our work.
Patrick Webre, Bureau Chief
Consumer and Governmental Affairs Headlines
Comment Deadlines Set for Call Blocking Fourth FNPRM
CGB Clarification On Emergency COVID-19 Related Calls
Chairman Pai on the Americans with Disabilities Act's 30th Anniversary
FCC Seeks Comment on Tentative Findings for 2020 CVAA Biennial Report
VRS Non-Service Related Inducements Rule Clarified
Recent Blog Posts
Celebrating a 30-Year Evolution for Accessible Communications
One of the many things we take for granted in life is the ability to make a simple phone call.
Building on the Promise of Call Blocking
For some time now, stopping unwanted and illegal calls has been the FCC’s top consumer...
Disability Rights
Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.