Coronavirus (COVID-19) Impact on Appeals Cases We appreciate your patience and understanding during this time. If you have questions about your case, contact your assigned Appeals Office by phone. Please see our latest update on In-person conferences. The IRS Independent Office of Appeals is here to resolve disputes, without litigation, in a way that is fair and impartial to the government and to you. About Your Appeal Considering an Appeal Requesting an Appeal What to Expect Appeals Functions & Contacts PDF Special Case Procedures Innocent Spouse Mediation Programs Rejected Offers in Compromise Penalty Appeals Art Appraisal Services Forms, Videos and Podcasts Online videos and podcasts of the Appeals process Forms and publications about your appeal rights Other Items of Interest ATCL Conferencing Initiative completed May 1, 2020 PDF Virtual Face-to-Face Conferences (Webex) Independent Office of Appeals Customer Satisfaction Surveys Taxpayer Bill of Rights What you should know