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OSSuM Inventory | OSSuM Trouble Ticket System | RCC Manual

Going to Microdisc Before going Look at the OSSuM inventory entry for the monitor/tower/desktop/item in question. You need the warranty number for it before going. The easiest way is just to print out the inventory sheet so you have all the relevant information you need. In addition, when unlocking the item, remember to lock everything else back in a way that the lock still is useful. Namely, don't lock a monitor to itself if you took away the tower, because that doesn't really help. Lock it back to the table or loop it around something in such a way that it can't get ripped out easily. At MicroDisk Give the broken hardware to the people there and be ready to tell them what's wrong with it. Make sure you have the warranty number or have printed out a sheet that does reveal the number. You will receive an SRO, which is a service receipt. Do NOT lose this. Make sure you give this to Surajit if the hardware in question belongs to Rescomp or to Alan if it belongs to AComp. Also, make sure you update the inventory database as detailed in the Moving Equipment guide. Picking up an item Bring the SRO back to MicroDisk, or else you won't be able to pick up the item. You will receive the item back along with another paper receipt. Make sure to give this back to Surajit or Alan. Now go put the hardware back where it's supposed to go. Remember to update the inventory database as detailed in the Moving Equipment guide.

Standard Procedures NetRestoring Macs Radminding Macs PC Ghosting Printing Going to MicroDisk Moving Equipment Troubleshooters PC-Leland Printing Networking Windows Macintosh Web Tools OSSuM NetDB (IP/ENet Admin) Print Queue Utilities Printer Page Count Printer Status ArroyoPrinter BobPrinter BrannerPrinter BurbankPrinter CardenalPrinter CedroPrinter ColumbaePrinter CroMemPrinter CrothersPrinter CThetaCPrinter Dlrs717Printer DonnerPrinter DurandPrinter EASTPrinter EBFPrinter EucaliptoPrinter EV116APrinter EV54DPrinter EVSt5Printer FrenchPrinter GroveLsnPrinter GroveMayPrinter HammarPrinter HausMittPrinter ItalianPrinter JuniperoPrinter KairosPrinter KappaSigPrinter KAPrinter kenny KimballPrinter kramer LambdaNuPrinter lang-lab-hplj LarkinPrinter Lmta680Printer LoroPrinter LymanPrinter ManzanitaPrinter MarsPrinter MeyerColorHp Mfld557Printer Mirr1Printer Mirr4Printer MurrayPrinter MuwekmaPrinter NaranjaPrinter NarniaPrinter OkadaPrinter OteroPrinter panther PhiPsiPrinter PhiSigPrinter PiPhiPrinter PotterPrinter Rains31Printer Rains5Printer resprinter rhino RinconadaPrinter RobinsonPrinter RoblePrinter rosanne RothPrinter SAEPrinter SchiffPrinter SerraPrinter SigmaChiPrinter SlavPrinter SotoPrinter StoreyPrinter SuitesPrinter SUL-Jetdirect-AC1 SynergyPrinter TerraPrinter ThetaDltPrinter ThetaPrinter ToyonPrinter TrancosPrinter TresidderColorHp TriDeltPrinter TwainPrinter UjamaaPrinter XanaduPrinter YostPrinter ZapataPrinter ZAPPrinter