XAPM214 -
Managing Without Authority
At Stanford
and
Online
Application Required:
Apply Now
Applications may be submitted online at anytime. Sample Application
Application Required: Apply Now
Applications may be submitted online at anytime. Sample Application
Overview
Learn how to maintain positive relationships yet get things done in a project-based matrix environment in which you lack direct authority. This course demonstrates effective techniques and provides plenty of practice in using them. You'll acquire knowledge and skills you can leverage to negotiate priorities, get people to work together productively, manage highly charged situations, resolve performance problems, and keep projects on track despite the challenges that inevitably arise.
Topics Include
- Influence decisions others make that are critical to your success and your project's or program's success
- Hold people accountable through means other than hierarchical authority
- Communicate performance problems in a fact-based, non-punishing manner that encourages mutual problem solving
- Appropriately diagnose the root causes of performance problems in order to plan immediate and effective corrective action
- Gain commitments from project team members who are not direct reports, so as to meet expectations and fulfill agreements
- Deal with strong emotions that can arise among customers, partners, employees, and managers
- Reduce the conflict inherent in a project-based matrix environment
- Promote higher productivity, efficiency, and performance
Recommended
It is recommended that you take Converting Strategy into Action (XAPM110) first as part of the Stanford APM certificate program.
Other
Questions
Please contact
Toll Free: 1.866.802.1152
International: 1.650.725.3016
scpd-apm@stanford.edu
Tuition
- $3025 per at Stanford course
- $1295 per online course
- $75 one-time document fee ?