The Social Services Agency accepts payments for public assistance and welfare debts such as CalWORKs, CalFresh (Food Stamps), General Assistance, CAPI, Adoption Assistance, Foster Care, and IHSS Provider overpayments.
Online Payments
Seven Days a Week: 24 Hours a Day
Secure online payments can be made by credit or debit card at any time. Accepted cards are: Discover, American Express, Visa, MasterCard, or bank issued debit card. There is no fee for using this method of payment.
Use your monthly billing statement information for case number, last name, and first name to begin the online payment process.
Phone Payments
Seven Days a Week: 24 Hours a Day
To pay by phone dial: 1-844-I PAY SSA (1-844-472-9772)
Secure payments by phone can be made by credit card or debit card at any time. Accepted cards are: Discover, American Express, Visa, MasterCard, or bank issued debit card. There is no fee for using this method of payment.
Use your monthly billing statement information to find your
debt number, and the first two letters of your last name to begin the phone payment process.
In-Person Payments
Monday – Friday: 8:00 AM – 5:00 PM
| Cash, check, money order, and Electronic Benefit Transfer (EBT) payments are accepted at: |
| Social Services Agency |
| 333 West Julian Street |
| San Jose, CA 95110 |
|
|
Monday – Friday: 8:00 AM – 5:00 PM
| EBT payments only (no cash, check or money order) accepted at: |
| Continuing Benefits Services |
| 1870 Senter Road |
| San Jose, CA 95112 |
| Social Services Agency |
| Department of Employment |
| and Benefit Services |
| 1330 W. Middlefield Road |
| Mountain View, CA 94043-4799 |
|
| General Assistance |
| 1919 Senter Road |
| San Jose, CA 95112 |
| Employment Connection |
| Employment Services |
| 379 Tomkins Court |
| Gilroy, CA 95020 |
|
Payment Drop Box (Please do not deposit cash)
Monday – Friday: 8:00 AM – 5:00 PM
| A payment drop box is available in the Lobby at: |
| Social Services Agency |
| 333 West Julian Street |
| San Jose, CA 95110 |
|
Mail-In Payments (Please do not mail cash)
| Make checks or money orders payable to the Social Services Agency. Include case number and debtor name. Mail payment to: |
| Social Services Agency |
| ATTN: Accounts Receivable |
| 333 West Julian Street |
| San Jose, CA 95110 |
|
Contact Information
All inquiries will be answered within 2 business days.