Support

Classroom Technology Training and Support

Our classroom technology training ensures that you feel confident using the equipment found in core facility spaces used for classes and events.

We also offer technical support for urgent issues.

Urgent "red phone" classroom technical support*:
650-724-7370 | M-F 7 AM - 6 PM

If your request is NOT urgent please submit a help ticket

Classroom technology training:
You may request training from Med Scheduler during the room reservation process OR you may submit a ticket and one of our team members will contact you.

Video Recording Help

Visit Ed Tech's FAQs for video access and troubleshooting help.

Meeting Support

For conference room equipment training and pre-meeting support, please submit a ticket.  A member of the SoM AV team will contact you to discuss your needs. 

Zoom Support

Zoom is Stanford's new video conferencing program. Learn more about Zoom at Stanford or visit Zoom Support.