IT support teams help more customers with more devices than ever before. With Rescue from LogMeIn, IT teams can provide on-demand remote support for desktops, laptops, and mobile devices (including iOS, Android, and Blackberry) without traveling to the customer's work site.
Features
- Drag and drop file transfer
- Log in as administrator
- Multi-platform remote control
- Reboot and reconnect capability
- Remote diagnostics
- Support session history
- Technician screen sharing
- Unattended access
Getting started
To subscribe to the service, submit the online LogMeIn Rescue License Request. For more information, please submit a HelpSU request.
For IT professionals
Support sessions must be launched from a computer running Windows XP or later or a Windows virtual machine running on a Mac.
Medical School IT staff: MedIRT has selected TeamViewer to provide this function. Please contact Glenn Peacock for more information.
