Contact the VA Palo Alto Health Care System
VA Palo Alto Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Phone Numbers
Main phone number: 800-455-0057 or (650) 493-5000
General information / operator: (650) 493-5000
Local eligibility information: (650) 493-5000, x66266
Contact Us
You can seek answers to frequently asked questions or submit a comment, question, concern, or compliment via this VA email system (Inquiry Routing and Information System - IRIS).
Contacting a Patient
If you come to visit a patient, please see our driving directions. If you would like to send a card or flowers to a patient, the mailing address is:
Patient name (patient room number)
c/o VA Palo Alto Health Care System
3801 Miranda Ave
Palo Alto, CA 94304
Schedule an Appointment
To schedule an appointment, please contact us at the numbers listed on our appointments page, or visit My HealtheVet.
Patient Advocates
Our patient advocates are here to serve you. If you have a compliment, complaint, or need assistance, contact one of our patient advocates.
Patient Advocate for Palo Alto, Menlo Park: (650) 493-5000, ext. 65544
Livermore: Raul Morales, (925) 373-4700, ext. 35129
Fremont: Gloria Co, (510) 745-0256, ext. 84004
Modesto: Jason Augustus, (209) 557-6201, ext. 46033
San Jose, Monterey, Capitola: (408) 574-9100, ext. 71190
Sonora: Tim Gallegos, (209) 588-2680, ext. 42680
Stockton: Janet LaSalle, (209) 946-3401, ext. 43451
Women Veterans
Our Women Veterans Program Manager can provide special assistance to women Veterans seeking medical care and VA benefits. Visit our website, or call the Women's Health Center at (650) 852-3229.
News Media
For media requests, please contact Kim Betton, Chief, Public Affairs at (650) 285-7487 (mobile) or kim.betton@va.gov.
Release of Information
If you need to get information from your medical records, please visit our Release of Information page.