Even the best planned care arrangements can be disrupted from time to time. If your provider is unavailable (due to illness or vacation) we offer the Back-Up Care Advantage program. The program helps benefits-eligible faculty and staff to find high-quality back-up care for children and adult/elder relatives through Bright Horizons.
Available To
- Faculty
- Staff
Learn About This Service
As a benefits-eligible faculty or staff member, you can use the Back-Up Care Advantage program when you need to be at work and your regular child and/or adult and elder care arrangements are unavailable. You have access to center-based child care or in-home care for a dependent of any age. Care options are available nationwide.
Register for free so you can use care when:
- Your regular caregiver is unavailable
- Your child's regular school is closed
- You're between care arrangements for your adult/elder relative
Details:
- For center-based care there is a $15 co-pay per child per day, with a maximum of $25 per family per day.
- For in-home dependent care, there is a $6 co-pay per hour, with a 4-hour minimum for all in-home care reservations.
- This benefit is available for a maximum of 10 days for faculty and five days for staff per calendar year.
Scheduling resource for center-based care: Bright Horizons Guide: High Demand Calendar Dates*
*Reservations are accepted up to 30 days in advance of the needed care date. The High Demand Day Calendar refers to those days throughout the year when local public or private schools are closed and, therefore, our centers experience higher than average usage. Bright Horizons Family Solutions does its best to accommodate each reservation, however, there is often a waitlist for care in many California locations. Please be aware that accommodation in a specific center is not guaranteed and parents may need to be flexible with center and location options when planning to use back-up care.
Registration Information
When you need back-up care, you need it fast, so you are encouraged to register prior to any need.
For more information and to register:
Call (877) BH-CARES (877-242-2737)
Or log in online the using the information below.
- Visit Bright Horizons Care Advantage*
- Username: sucares
- Password: 2011
*Please note, the registration site is best viewed in Internet Explorer 9 (in compatibility mode), Internet Explorer 11 or above, Chrome, Firefox, or Safari.
Additional Family Support
In order to assist you in your search for ongoing child care, you also have:
- Priority access enrollment status for full-time enrollment at Bright Horizons child care centers
- Discounts at their partner network centers
Visit careadvantage.com/stanfordu and select “Center-Based Child Care” to locate a center near you.
