Update an existing account for Office 365
Note: When you switch to the new Office 365 account all of your customized notification settings are lost and must be re-created.
Devices enrolled in MDM
If your Android device is enrolled in MDM when your email account is migrated to Office 365, you automatically receive an Office 365 profile on your device. To activate this account, enter your SUNet ID password when notified. Your previous account is removed automatically.
If you do not receive the notification, launch the AirWatch app on your device. Tap the device icon and then tap Sync Device. This manually forces the device to contact the server and perform any pending changes.
Devices with manually configured email accounts
When your email account is migrated to Office 365, you can install MDM to receive an Office 365 profile on your device or you can manually add a new account for Office 365. Your previous account is not removed but it is no longer active. You can delete this account if you want to free up storage space on your device.
Add a new account
The easiest way to set up your Stanford email on your Android device is to use Mobile Device Management (MDM), which is strongly recommended by University IT. If you receive High Risk Data via email, you MUST use MDM. Otherwise, you should not set up Stanford email on your mobile device.
To manually set up a new account, here are the settings you need to synchronize your Android device with the Office 365 email and calendar server.
- Select the setting to add an account.
- Select the account type: Corporate Sync or Exchange Active Sync
- Enter the account information:
- Domain\Username: stanford.edu\your SUNet ID@stanford.edu (e.g., stanford.edu\jdoe@stanford.edu)
- Password: your SUNet ID password
- Use secure connection: selected
- Email address: your @Stanford email address (e.g., jdoe@stanford.edu)
- Server: outlook.office365.com
