For Our Local Support Partners

If you provide IT Support in your own local department, please know that IRT is here to help you.

• We hold monthly meetings for you to attend: the School of Medicine Support operations Meeting (also known as SoM SOM), on the 3rd Thursday of the month.
• We also send out occasional emails providing relevant and helpful items about changes, downtimes, or technical issues about which we feel the need to share information.
• We strongly recommend that you use the Remedy/HelpSU system to document your own work and to facilitate routing of tickets between support providers.
• We also recommend that you take full advantage of the freely-available Essential Stanford Software (BigFix, Sophos AntiVirus, etc.), the various discounted software from vendors like Microsoft and Adobe, and Stanford's discounted pricing with Apple, Dell, and now Lenovo.