Lauren B. Cheatham

PhD Program, Marketing
PhD Program Office
Graduate School of Business
Stanford University
655 Knight Way
Stanford, CA 94305
Lauren B.Cheatham
Faculty Advisors
Zakary Tormala
Research Statement
My core research interest is in consumer psychology and within this broad domain my work focuses on advocacy behavior, attitudes and persuasion, and consumer welfare. I seek to answer both theoretical and practical questions in my research with an ultimate goal of expanding our understanding of the factors that shape consumer behavior and the implications of those insights for strategic marketing-relevant decisions. In addition to traditional experimental paradigms and analyses, I use a number of less traditional methods to test my hypotheses, such as the consideration of non-linear effects, in-depth content coding and analysis, and participant yoking to better assess the nuanced and often unexpected drivers of consumer psychology and behavior.
Research Interests
Consumer Psychology
Advocacy
Attitudes and Persuasion
Consumer Welfare

Job Market Paper

The Curvilinear Relationship between Attitude Certainty and Attitudinal Advocacy (Forthcoming at Personality and Social Psychology Bulletin)
Do people advocate more on behalf of their own attitudes and opinions when they feel certain or uncertain? Although considerable past research suggests that people are more likely to advocate when they feel highly certain, there also is evidence for the opposite effect—that is, that people advocate more aggressively when they experience a loss of attitude certainty. The current research seeks to reconcile these disparate findings. Specifically, we explore the possibility that the relationship between attitude certainty and attitudinal advocacy is curvilinear. Consistent with this hypothesis, we find evidence for a J-shaped curve: Advocacy intentions (and behavior) peak under high certainty, bottom out under moderate certainty, and show a slight uptick under low (relative to moderate) certainty. We document this relationship and investigate its potential mechanisms in three studies by examining advocacy intentions and the actual advocacy messages participants write when they feel high, moderate, or low certainty. Theoretical and managerial implications are discussed.
Publications
Attitude Certainty and Attitudinal Advocacy: The Unique Roles of Clarity and Correctness PDF
Cheatham, L., & Tormala, Z. L. (2015). Attitude Certainty and Attitudinal Advocacy The Unique Roles of Clarity and Correctness. Personality and Social Psychology Bulletin, 41(11), 1537-1550.
When and why do people advocate on behalf of their attitudes? Past research suggests that attitude certainty is one important determinant. The current research seeks to provide more nuanced insight into this relationship by (1) exploring the unique roles of attitude clarity and attitude correctness, and (2) mapping clarity and correctness onto different forms of advocacy (sharing intentions and persuasion intentions). Across four studies, we find that correctness but not clarity plays an important role in promoting persuasion intentions, whereas both correctness and clarity help shape sharing intentions. Thus, this research unpacks the certainty-advocacy relation and helps identify experimental manipulations that uniquely drive persuasion and sharing intentions.
Working Papers
The Pursuit of Happiness: Can it Make You Happier?” (Revising for invited resubmission at Journal of Consumer Research)
The pursuit of happiness has preoccupied philosophers, psychologists, and consumer researchers, amongst others. Recently, the pursuit of happiness has been investigated empirically, with results appearing to support the perspective that explicitly trying to enhance one’s own happiness may be counterproductive. However, prior investigations were often correlational or involved participants being asked to monitor their happiness under constrained conditions (e.g., while engaging in tasks assigned to them by an experimenter). The current research endeavors to address this limitation, and build a broader framework for understanding when the pursuit of happiness may be effective. In line with prior work, we find that when consumers are asked to monitor their own happiness, they often experience a decrease in happiness regardless of whether their experience is constrained or not. However, when individuals adopt a behavior-focused happiness goal, and are given the freedom to engage in behaviors of their choosing, they tend to modify their behaviors in a way that improves their overall happiness. We relate our findings to prior research regarding why individuals often fail to make happiness-enhancing choices and discuss the practical implications these results may offer for improving consumer welfare.
Last Updated 6 Jul 2017