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Glenn R. Carroll
Glenn R. Carroll
Professor, Organizational Behavior
Contact Info
+1 (650) 736-1152
Email
Personal Website
GlennR.Carroll
The Adams Distinguished Professor of Management
Professor of Sociology (by courtesy), School of Humanities and Sciences
Academic Area: 
Organizational Behavior

Additional Administrative Titles

  • Co-Director, Stanford-NUS Executive Program in International Management

Research Statement

Glenn Carroll’s research addresses questions about organizations, strategic management, and industrial evolution. His most recent project studies socially constructed authenticity – how consumers and others value authenticity, how consumers search for authenticity in products and services, and how consumers interpret organizational behavior and structure as reflecting authenticity.

Research Interests

  • Authenticity
  • Organizations
  • Organizational Culture
  • Strategy
  • Evolution

Teaching Statement

Glenn Carroll teaches both executives and MBA students. With executives, he has taught in many programs, including most prominently several high-level custom executive education programs for global Fortune 50 companies, including currently the General Motors' "Transformational Leadership Program" (five cohorts so far) and previously Caterpillar's "Digging Deep" (four cohorts) and "Powering the Future" (two cohorts) programs. Approximately a year long, these programs typically engage a cohort of top and high potential executives in multiple modules taught at various locations throughout the world. The programs review, apply and integrate basic principles of management including critical analytical thinking, innovation and adaptiveness, personal leadership, strategy, supply chain, institutional analysis and organizational design. The programs culminate in high-profile action projects that intend to impact current and future corporate performance. Designed and directed by Carroll (and colleagues), GM's program is soon enrolling its fifth cohort of executives; Caterpillar's programs ran for six cohorts. With MBA students, Carroll currently teaches an MBA elective course on Leading Through Culture. He has also taught Critical Analytical Thinking, Organization Design and Strategy in MBA programs and Executive Education programs. Carroll's classes typically involve the application of theoretical ideas to real-world settings and managerial problems. He has supervised a number of business cases, including companies such as Caterpillar, Nike, GlobeOp, Coppersea, Attune Foods, Illy Caffe, Cocoa Pete’s, Wind River Systems, the American Heart Association, Agilent Technologies, Dreyer's Grand Ice Cream, American Craft Brew International, and the Mendocino Brewing Co.

Bio

Glenn Carroll grew up in Indiana and attended Indiana University, followed by Stanford University, where he received his masters and doctorate degrees.  Carroll has been on the faculties of Brown University, the University of California, Berkeley, Columbia University and Stanford University.  Carroll has visited many universities and institutes outside the US, including the Max Planck Institute for Human Development in Berlin, Hong Kong University of Science and Technology and the National University of Singapore.  He has taught executives from many corporations, large and small.

ORCID.org/0000-0001-7718-9348

ORCID QR CODE

Academic Degrees

  • PhD, Stanford University
  • MA, Stanford University
  • BA, Indiana University

Academic Appointments

  • Adams Distinguished Professor of Management, Stanford Graduate School of Business, 2019-present
  • Laurence W. Lane Professor of Organizations, Stanford Graduate School of Business, 2001-2019 (Professor in 2000)
  • Professor of Sociology (by courtesy), Department of Sociology, Stanford University, 2000-present
  • Chair (part-time), Durham Business School, Durham University, Durham, U.K., 2004-present
  • Dean’s Visiting Professor, National University of Singapore Business School, Singapore, 2009-2013
  • Professor II, Department of Sociology and Human Geography, University of Oslo, Norway, 2003-2009
  • Professor, Management Division, Columbia Business, Columbia University, 2004-2006
  • Professor (by courtesy), Department of Sociology, Columbia University, 2004-2006
  • Paul J. Cortese Distinguished Professor of Management, Haas School of Business, UC Berkeley, 1989-2000
  • Director of Ph.D. Program, Haas School of Business, UC Berkeley, 1989-1996
  • Associate Professor, Haas School of Business, UC Berkeley, 1986-1989
  • Assistant Professor, Haas School of Business, UC Berkeley, 1982-1986
  • Affiliated Faculty Member, Department of Sociology; Faculty Associate, Institute of Industrial Relations; UC Berkeley, 1982-2000
  • Assistant Professor, Department of Sociology; Director, Social Science Data Center, Brown University, 1982

Awards and Honors

  • Spence Faculty Fellow, 2017-2019
  • Robert T. Davis Faculty Award, 2018
  • Richard D. Irwin Outstanding Educator Award, Academy of Management, 2017
  • Doctor Honoris Causa (Applied Economics), University of Antwerp, 2002
  • Fellow, John Simon Guggenheim Memorial Foundation, 1997-1998
  • Fellow, Center for Advanced Study in the Behavioral Sciences, 1987-1988
  • Fellow, Netherlands Institute for Advanced Study, 1990
  • Max Weber Award, American Sociological Association, 2002
  • Cheit Award for Teaching Excellence, 1995 & 2000

Publications

Journal Articles

Acting on Authenticity: Individual Interpretations and Behavioral Responses
David W. Lehman, Kieran O'Connor..., Glenn R. Carroll. Review of General Psychology. March 1, 2019, Vol. 23, Issue 1, Pages 19-31.
Authenticity and Institutional Context: Individual Preference in China
Glenn R. Carroll, Mi Feng, Yuanqiong He, Kieran O'Connor..., Lihua Wang. Journal of International Consumer Marketing. 2019, Vol. In press.
The Beholder’s Eyes: Audience Reactions to Organizational Self-claims of Authenticity
David W. Lehman, Balázs Kovács, Glenn R. Carroll. Socius. August 22, 2018, Vol. 4.
Donn, Vic and Tiki Bar Authenticity
Glenn R. Carroll, Dennis Ray Wheaton. Consumption, Markets & Culture. April 27, 2018, Vol. 22, Issue 2, Pages 157-182.
Disambiguating Authenticity: Interpretations of Value and Appeal
Kieran O'Connor..., Glenn R. Carroll, Balázs Kovács. PLOS ONE. June 26, 2017, Vol. 12, Issue 6.
The Perils of Proclaiming an Authentic Organizational Identity
Balazs Kovacs, Glenn R. Carroll, David W. Lehman. Sociological Science. January 23, 2017, Vol. 4, Issue 4, Pages 80-106.
Where Did “Tex-Mex” Come From?: The Divisive Emergence of a Social Category
Dennis Ray Wheaton, Glenn R. Carroll. Research in Organizational Behavior. 2017, Vol. 37, Pages 143-166.
Conflicting Social Codes and Organizations: Hygiene and Authenticity in Consumer Evaluations of Restaurants
David W. Lehman, Balázs Kovács, Glenn R. Carroll. Management Science (Articles in Advance). June 4, 2014.
Authenticity and Consumer Value Ratings: Empirical Tests From the Restaurant Domain
Balázs Kovács, Glenn R. Carroll, David W. Lehman. Organization Science. 2014, Vol. 25, Issue 2, Pages 458-478.
The Handover in Hong Kong: Impact on Business Formation
Glenn R. Carroll, Mi Feng, Jeroen Kuilman. Sociological Science. 2014.
Challenger Groups, Commercial Organizations, and Policy Enactment: An Empirical Study of Local Lesbian/Gay Rights Ordinances
Giacomo Negro, Fabrizzio Perritti, Glenn R. Carroll. American Journal of Sociology. 2013, Vol. 119, Pages 790–832.
Restaurant Organizational Forms and Community in the U.S. in 2005
Glenn R. Carroll, Magnus Thor Torfason. City & Community. March 2011, Vol. 10, Issue 1, Pages 1-24.
Organizational Form Emergence and Competing Professional Schemata of Dutch Accounting, 1884-1939
Sandy Bogaert, Christophe Boone, Glenn R. Carroll. Research in the Sociology of Organizations. December 2010, Vol. 31, Pages 15-150.
Niche Width and Scale in Organizational Competition: A Computational Approach
Balázs Kovács, Glenn R. Carroll. Computational and Mathematical Organization Theory. 2010, Vol. 16, Issue 1, Pages 29-60.
The Social Lives of Products: Analyzing Product Demography for Management Theoryand Practice
Glenn R. Carroll, Olga M. Khessina, David G. McKendrick. The Academy of Management Annals. 2010, Vol. 4, Issue 1, Pages 157-203.
The Organizational Construction of Authenticity: An Examination of Contemporary Food and Dining in the U.S.
Glenn R. Carroll, Dennis Ray Wheaton. Research in Organizational Behavior. 2009, Vol. 29, Pages 255–282.
Growing Church Organizations in Diverse U.S. Communities 1890-1926
Özegan Koçak, Glenn R. Carroll. American Journal of Sociology. March 2008, Vol. 113, Issue 5, Pages 1272-1315.
Product Demography of De Novo and De Alio Firms in the Optical Disk Drive Industry, 1983-1999
Olga M. Khessina, Glenn R. Carroll. Organization Science. 2008, Vol. 19, Issue 1, Pages 25-38.
Simulation Modeling in Organizational and Management Research
Richard Harrison, Zhiang Lin, Glenn R. Carroll, Kathleen M. Carley. Academy of Management Review. October 2007, Vol. 32, Issue 4, Pages 1229-1245.
Size, Differentiation and the Performance of Dutch Daily Newspapers
Christophe Boone, Glenn R. Carroll, Arjen van Witteloostuijn. Industrial and Corporate Change. 2004, Vol. 13, Issue 1, Pages 117-148.
The evolution of inertia
Michael T. Hannan, László Pólos, Glenn R. Carroll. Industrial and Corporate Change. 2004, Vol. 13, Issue 1, Pages 213-242.
The organizational niche
Michael T. Hannan, Glenn R. Carroll, László Pólos. Sociological Theory . December 2003, Vol. 21, Issue 4, Pages 309-340.
The fog of change: Opacity and asperity in organizations
Michael T. Hannan, László Pólos, Glenn R. Carroll. Administrative Science Quarterly . September 2003, Vol. 48, Issue 3, Pages 399-432.
Size (and competition) among organizations: Modeling scale-based selection among automobile producers in four major countries, 1885-1981
Stanislav Dobrev, Glenn R. Carroll. Strategic Management Journal . June 2003, Vol. 24, Issue 6, Pages 541-558.
In the bud? Analysis of disk array producers as a (possibly) emergent organizational form
David G. McKendrick, Jonathan Jaffee, Glenn R. Carroll, Olga Khessina. Administrative Science Quarterly . March 2003, Vol. 48, Issue 1, Pages 60-93.
Cascading organizational change
Michael T. Hannan, László Pólos, Glenn R. Carroll. Organization Science . 2003, Vol. 14, Issue 5, Pages 463-482.
Shifting gears, shifting niches: Organizational inertia and change in the evolution of the U.S. automobile industry, 1885–1981
Stanislav Dobrev, Tai-Young Kim, Glenn R. Carroll. Organization Science . 2003, Vol. 14, Issue 3, Pages 264-282.
Come together? The organizational dynamics of post-merger cultural integration
Glenn R. Carroll, J. Richard Harrison. Simulation Modelling Practice and Theory. December 2002, Vol. 10, Pages 349-368.
Resource distributions and market partitioning: Dutch daily newspaper organizations from 1968 to 1994
Christophe Boone, Arjen van Witteloostuijin, Glenn R. Carroll. American Sociological Review. June 2002, Vol. 67, Issue 3, Pages 408-431.
The Evolution of Organizational Niches: U.S. Automobile Manufacturers, 1885–1981
Stanislav Dobrev, Tai-Young Kim, Glenn R. Carroll. Administrative Science Quarterly. June 2002, Vol. 47, Pages 233-264.
The dynamics of cultural influence networks
J. Richard Harrison, Glenn R. Carroll. Journal of Computational and Mathematical Organization Theory. May 2002, Vol. 8, Issue 1, Pages 5-30.
Foundations of a theory of social forms
László Pólos, Michael T. Hannan, Glenn R. Carroll. Industrial and Corporate Change. 2002, Vol. 11, Issue 1, Pages 85-115.
Organizational processes of resource partitioning
Glenn R. Carroll, Stanislav Dobrev, Anand Swaminathan. Research in Organizational Behavior. 2002, Vol. 24, Pages 1-40.
Theorie der Ressourcenteilung in der Organisationsökologie
Glenn R. Carroll, Stanislav Dobrev, Anand Swaminathan. Kölner Zeitschrift für Soziologie und Sozialpsychologie . 2002, Vol. 42, Pages 381-413.
Marktwerking is selectiewerk: Van populatie-ecologie naar organisatiedemografie
Glenn R. Carroll, Michael T. Hannan, Arjen van Witteloostuijn. Bedrijfskunde. 2001, Vol. 73, Issue 4, Pages 31-37.
On the genesis of organizational forms: Evidence from the market for disk drive arrays
David G. McKendrick, Glenn R. Carroll. Organization Science. 2001, Vol. 12, Issue 6, Pages 661-682.
Custom service: Application and tests of resource partitioning theory among Dutch auditing firms from 1886 to 1982
Christophe Boone, Vera Broecheler, Glenn R. Carroll. Organization Studies. March 2000, Vol. 21, Issue 2, Pages 355-382.
Why Corporate Demography Matters: Policy Implications of Organizational Diversity
Glenn R. Carroll, Michael T. Hannan. California Management Review. 2000, Vol. 42, Issue 3, Pages 148-163.
Why the microbrewery movement? Organizational dynamics of resource partitioning in the U.S. brewing industry
Glenn R. Carroll, Anand Swaminathan. American Journal of Sociology. 2000, Vol. 106, Issue 3, Pages 715-62.
Organizational demography and culture: Insights from a formal model and simulation
Glenn R. Carroll, J. Richard Harrison. Administrative Science Quarterly. September 1998, Vol. 43, Issue 3, Pages 637-667.
Organizational mortality in the European and American automobile industries, Part I: Revisiting the effects of age and size
Michael T. Hannan, Glenn R. Carroll, Stanislav Dobrev, Joon Han. European Sociological Review. 1998, Vol. 14, Issue 3, Pages 279-302.
Organizational mortality in the European and American automobile industries, Part II: Coupled clocks
Michael T. Hannan, Glenn R. Carroll, Stanislav Dobrev, Joon Han, John C. Torres. European Sociological Review. 1998, Vol. 14, Issue 3, Pages 303-313.
Legitimation, Geographical Scale, and Organizational Density: Regional Patterns of Foundings of American Automobile Producers, 1885–1981
Glenn R. Carroll, Lyda Bigelow. Social Science Research. December 1997, Vol. 26, Issue 4, Pages 377-398.
On the social networks of managers
Glenn R. Carroll, Albert C. Teo. Academy of Management Journal. April 1996, Vol. 39, Issue 2, Pages 421-440.
Creative self-destruction among organizations: An empirical study of technical innovation and organizational failure in the American automobile industry
Glenn R. Carroll, Albert C. Teo. Industrial and Corporate Change. 1996, Vol. 5, Issue 2, Pages 619-644.
The fates of de novo and de alio producers in the American automobile industry, 1885-1981
Glenn R. Carroll, Lyda Bigelow, Marc-David Seidel, Lucia Tsai. Strategic Management Journal. 1996, Vol. 17, Pages 117-137.
Theory building and cheap talk about legitimation (Reply to Baum and Powell)
Michael T. Hannan, Glenn R. Carroll. American Sociological Review . August 1995, Vol. 60, Issue 4, Pages 539-544.
Organizational evolution in multinational context
Michael T. Hannan, Glenn R. Carroll, Elizabeth A. Dundon, John C. Torres. American Sociological Review. 1995, Vol. 60, Issue 4, Pages 509-528.
How Institutional Constraints Affected the Organization of Early American Telephony
William P. Barnett, Glenn R. Carroll. Journal of Law, Economics, and Organization . 1993, Vol. 9, Issue 1, Pages 98-126.
Competition and Mutualism Among Early Telephone Companies
William P. Barnett, Glenn R. Carroll. Administrative Science Quarterly. 1987, Vol. 32, Issue 3, Pages 400-421.

Books

Logics of Organization Theory: Audiences, Codes, and Ecologies
Michael T. Hannan, László Pólos, Glenn R. Carroll Princeton: Princeton University Press, 2007.
Culture and Demography in Organizations
J. Richard Harrison, Glenn R. Carroll Princeton: Princeton University Press, 2006.
The Demography of Corporations and Industries
Glenn R. Carroll, Michael T. Hannan Princeton: Princeton University Press, 2000.
Firms, Markets and Hierarchies: The Transaction Cost Economics Perspective
Glenn R. Carroll, David J. Teece New York: Oxford University Press, 1999.
Organizations in Industry: Strategy, Structure and Selection
Glenn R. Carroll, Michael T. Hannan Oxford University Press, March 30, 1995.

Book Chapters

Biology, Evolution and Organizations: Promises and Challenges in Building the Foundations
Glenn R. Carroll, Kieran O'Connor.... Biological Foundations of Organizational Behavior. Chicago: University of Chicago Press, 2014.
It's Not About the Beer, Really
Glenn R. Carroll. Market Entry, Competitive Dynamics, and Entrepreneurship. Cheltenham: Edward Elgar, 2011, Pages 124-127.
Organizational Evolution with Fuzzy Technological Formats:Tape Drive Producers in the World Market, 1951-1998
Glenn R. Carroll, Mi Feng, Gaël Le Mens, David G. McKendrick. Categories in Markets: Origins and Evolution (Research in the Sociology of Organizations, Vol. 31). Bingley: Emerald Group Publishing Limited, 2010, Pages 203-233.
Studying Populations of Organizations Over Time
Glenn R. Carroll, Mi Feng, Gael Le Mens, David G. McKendrick. Handbook of Organizational Research Methods. Newbury Park: Sage, 2009, Pages 213-229.
Organizational and Corporate Demography
Glenn R. Carroll, Olga M. Khessina. Handbook of Population. New York: Plenum/Kluwer, 2005, Pages 451-478.
Modeling culture in organizations: Formulation and extension to ecological issues
J. Richard Harrison, Glenn R. Carroll. Dynamics of Organizations: Computational Modeling and Organization Theories. Menlo Park and Cambridge: MIT Press, 2001, Pages 37-62.
Modeling organizational culture: Demography and influence networks
J. Richard Harrison, Glenn R. Carroll. The International Handbook of Organizational Culture and Climate. New York: John Wiley, 2001, Pages 185-216.
Markets, hierarchies and firms: Introduction and overview
Glenn R. Carroll, David J. Teece. Firms, Markets and Hierarchies: The Transaction Cost Economics Perspective. New York: Oxford University Press, 1999, Pages 3-13.
Transaction cost economics: Its influence on organization theory, strategic management and political economy
Glenn R. Carroll, Pablo T. Spiller, David J. Teece. Firms, Markets and Hierarchies: The Transaction Cost Economics Perspective. New York: Oxford University Press, 1999, Pages 60-88.
An introduction to organizational ecology
Michael T. Hannan, Glenn R. Carroll. Organizations in Industry: Strategy, Structure and Selection. New York: Oxford University Press, 1995, Pages 17-32.
Automobile manufacturers
Glenn R. Carroll, Michael T. Hannan. Organizations in Industry: Strategy, Structure and Selection. New York: Oxford University Press, 1995, Pages 195-214.
Beer brewers
Anand Swaminathan, Glenn R. Carroll. Organizations in Industry: Strategy, Structure and Selection. New York: Oxford University Press, 1995, Pages 223-243.
Focus on industry: The organizational lens
Glenn R. Carroll, Michael T. Hannan. Organizations in Industry: Strategy, Structure and Selection. New York: Oxford University Press, 1995, Pages 3-16.
Modeling Internal Organizational Change
William P. Barnett, Glenn R. Carroll. Annual Review of Sociology . 1995, Vol. 21, Pages 217-236.
Newspaper publishers
Glenn R. Carroll. Organization in Industry: Strategy, Structure and Selection. New York: Oxford University Press, 1995, Pages 183-194.
Organizational Ecology Approaches to Institutions
William P. Barnett, Glenn R. Carroll. Interdisciplinary Perspectives on Organizations. Emerald Group Publishing Limited, 1993.

Other Publications

Commentary on ‘Authenticity and the sharing economy’ by Eliane Bucher, Christian Fieseler, Matthes Fleck and Christophe Lutz
Glenn R. Carroll, Balázs. Kovács. Academy of Management Discoveries. Academy of Management, December 26, 2017.
Commentary on ‘Algorithms and authenticity’ by Arthur S. Jago
Glenn R. Carroll, Kieran O'Connor.... Academy of Management Discoveries. Academy of Management, September 14, 2017.
Authenticity: Attribution, Value and Meaning
Glenn R. Carroll. Emerging Trends in the Social and Behavioral Sciences. On-line: Wiley (On-line), 2015, Vol. On-line.
Organizational Ecology
Glenn R. Carroll, Michael T. Hannan. International Encyclopedia of Social and Behavioral Sciences, Second Edition. Amsterdam: Elsevier, 2015, Vol. 17, Pages 358-363.
Sociology and Strategy
Glenn R. Carroll, Jesper B. Sørensen. Palgrave Encyclopedia of Strategic Management. Palgrave, 2014.
Organizational demography
Glenn R. Carroll. International Encyclopedia of Organization Studies. Newbury Park: Sage, 2007.
The Ecology of Entrepreneurship
Glenn R. Carroll, Olga M. Khessina. Handbook of Entrepreneurship: Disciplinary Perspectives. New York: Kluwer, 2005, Pages 167-200 .

Working Papers

Newspaper Organizational Population Structure and Election Turnout in U.S. Local Communities 1870-1972 | PDF
Glenn R. Carroll, Hongwei Xu, Özgecan Koçak, January 2009
How Regulation and Globalization Affected Organizational Legitimation and Competition Among Commercial Banks in Singapore, 1840-1994 | PDF
Glenn R. Carroll, Albert C. Teo1999

Teaching

Degree Courses

2019-20

OB 518: Leading Through Culture

This course examines organization culture, how and why managers can use culture to maximize results within an organization, and how culture can undermine results. The course begins by situating cultural leadership and management within a culture-...

OB 670: Designing Social Research

This is a course in the design of social research, with a particular emphasis on research field (i.e., non-laboratory) settings. As such, the course is a forum for discussing and developing an understanding of the different strategies social...

2018-19

OB 518: Leading Through Culture

This course examines organization culture, how and why managers can use culture to maximize results within an organization, and how culture can undermine results. The course begins by situating cultural leadership and management within a culture-...

OB 670: Designing Social Research

This is a course in the design of social research, with a particular emphasis on research field (i.e., non-laboratory) settings. As such, the course is a forum for discussing and developing an understanding of the different strategies social...

2017-18

OB 518: Leading Through Culture

This course examines organization culture, how and why managers can use culture to maximize results within an organization, and how culture can undermine results. The course begins by situating cultural leadership and management within a culture-...

OB 670: Designing Social Research

This is a course in the design of social research, with a particular emphasis on research field (i.e., non-laboratory) settings. As such, the course is a forum for discussing and developing an understanding of the different strategies social...

Executive Education & Other Non-Degree Programs

Other Teaching
  • Custom Executive Education for Global Companies (Faculty Director)
    Carroll has directed and taught in several high-level custom executive education programs for global Fortune 50 companies, including currently the General Motors' "Transformational Leadership Program" (five cohorts so far) and previously Caterpillar's "Digging Deep" (four cohorts) and "Powering the Future" (two cohorts) programs. Approximately a year long, these programs typically engage a cohort of top and high potential executives in multiple modules taught at various locations throughout the world. The programs review, apply and integrate basic principles of management including critical analytical thinking, innovation and adaptiveness, personal leadership, strategy, supply chain, institutional analysis and organizational design. The programs culminate in high-profile action projects that intend to impact current and future corporate performance. Designed by Carroll and colleagues, GM's program is soon enrolling its sixth cohort of executives; Caterpillar's programs ran for six cohorts. Carroll also co-directs the Stanford-NUS Executive Program in International Management, held annually in Singapore in August. In this program, he teaches Organizational Culture and Social Networks among other topics.
  • Stanford-NUS Executive Program in International Management
    In the Stanford-NUS Executive Program in International Management, held annually in Singapore, participants explore general management concepts in all major functional areas while gathering the latest insights on management strategy from faculty members at the National University of Singapore and Stanford GSB. Carroll serves as co-director of the program.

Stanford Case Studies

Ed Rapp's Affirmations | L34
Glenn Carroll, Debra Schifrin2019
Coppersea: Emergence of the Microdistillery Movement | SM233
Glenn Carroll, Davina Drabkin2014
Innovation at Caterpillar: The D7E Tractor | SM223
Glenn R. Carroll, David Hoyt2014
Nike Sustainability and Labor Practices 2008-2013 | IB106
Glenn Carroll, Debra Schrifin, David Brady2013
Attune Foods: Challenging the Goliaths with Authenticity | SM200
Glenn Carroll, Xavier Lederer2011
GlobeOp (C); The Financial Crisis and its Aftermath, 2008-2010 | OD6C
Glenn Carroll, David Hoyt2011
Gruppo illy SpA (B): Università del Caffè | SM188B
Glenn Carroll, Victoria Chang, Hayagreeva Rao2010
Illycaffè and Gruppo illy (A): Expanding Beyond Gourmet Coffee | SM188A
Glenn Carrol, Victoria Chang, David Hoyt, Hayagreeva Rao2010
GlobeOp (B), Organizing for Hedge Fund Growth, 2003 to 2008 | OD6B
Glenn Carroll, Victoria Chang2009
Maria Yee Inc.: Making 'Green' Furniture in China | SI110
Glenn Carroll, Maria Shao2009
GlobeOp: Enabling Hedge Funds, 2000-2003 (A) | OD6A
Glenn Carroll, Victoria Chang, David Modest2008
Monitoring Factories Around the Globe: The Fair Labor Assoication and the Worker Rights Consortium | SI108
Glenn Carroll, Victoria Chang2008
Dreyer's Grand Ice Cream (Abridged) | OB53A
Glenn Carroll, Victoria Chang, Jennifer Chatman2005
Cocoa Pete's Chocolate Adventures (Abridged) | E187
Glenn Carroll, Greg Powell2004
Note on the U.S. Chocolate Market | E188
Glenn Carroll, Greg Powell2004
Cocoa Pete's Chocolate Adventures | E153
Glenn Carroll, Greg Powell2003
American Heart Association: Reorganization of the Western States Affiliate | OD2
Glenn Carroll2002
Wind River Systems (A) | OD3A
William Barnett, Glenn Carroll, Greg Powell2002
Wind River Systems (B) | OD3B
William Barnett, Glenn Carroll, Greg Powell2002
Agilent Technologies: Organizational Change (A) | OD1A
William Barnett, Glenn Carroll, Victoria Chang2001
Agilent Technologies: Organizational Change (B) | OD1B
William Barnett, Glenn Carroll, Victoria Chang2001
Dreyer's Grand Ice Cream (B) | OB35B
Glenn Carroll, Victoria Chang2001
Dreyer's Grand Ice Cream (A) | OB35A
Glenn Carroll, Victoria Chang2001
Dreyer's Grand Ice Cream | OB35C
Glenn Carroll, Victoria Chang, Jennifer Chatman2000
Mendocino Brewing Company (A) | SM15
William Barnett, Glenn Carroll, Wendy Harrington1995

Teaching Materials

  • Leading Through Culture (OB518) PDF
    This course examines organization culture ---how and why managers can use culture to maximize results within an organization, and how culture can undermine results. The course begins by situating cultural leadership and management within a culture-shaping framework and the opportunities, obligations and methods for leaders to impact culture. It also focuses on what is different in cultural management and why so many contemporary firms attempt to use it. We analyze the relationship between culture and strategy, seeking alignment between the two. The course also explores different kinds of cultures seen in high performing and low performing organizations, and seeks to understand how cultural content affects behavior and business results. Students will be asked to describe and define the culture of an organization needed for a given business and strategy, and to define the role of executives in shaping culture. The class identifies and analyzes the tools or levers that leaders can use to build an effective culture. We will spend a session on each of the following: culture and strategy alignment, architecture for shaping culture, selecting people for cultural alignment, aligning organizational practices, culture and society, cultural inflection points from start-up to scale, cultural aspects of high performance and cultural diagnostics. The course will end with a session on culture issues in merger and acquisition.
  • Critical Analytical Thinking PDF
    The Critical Analytical Thinking (CAT) course provides a setting for students to further develop and hone the skills needed to analyze complex issues and make forceful and well-grounded arguments. In 16-18 person sections, you will analyze, write about, and debate a set of topics that encompass the types of problems managers must confront. In doing this CAT will enhance your ability to identify critical questions when exploring challenging business issues. The emphasis will be on developing reasoned positions and making sound and compelling arguments that support those positions.

Conferences, Talks, and Speaking Engagements

  • "Exposition and essentialism: Authenticity in the craft-based microdistillery movement," (with J. Cameron Verhaal)
    Academy of Management Annual Meetings, Boston, August 2019.
  • "Generating authenticity in automated work," (with Arthur S. Jago and Mariana Lin)
    Academy of Management Annual Meetings, Boston, August 2019.
  • "Authenticity and institutional context: China," (with Mi Feng, Qiong Heyuanqiong, Kieran O’Connor and Lihua Wang) PDF
    Presented at the Academy of Management Meetings, Chicago, August 2018. This paper explores how and when the institutionalized classification system for products (or services) in a specific market domain affects perceptions and demand for authenticity. We argue that “type” authenticity presupposes a well-established and taken-for-granted classification system for a product or service. In market domains with such systems, individuals will place greater value on products or markets that exhibit high type authenticity, and craft, moral, or idiosyncratic authenticity will be less salient. By contrast, in market domains without institutionalized classification systems, individuals will prioritize craft or moral or idiosyncratic authenticity over type authenticity. To test these arguments, we conducted experiments and a survey in China where we asked participants to express preferences and make choices about products described to evoke various types of authenticity. We also ask these individuals to assess the authenticity of the producers as well as their willingness to pay for associated products. Specifically, we test the arguments with data on the appeal of various fictitious producers of leather handbags and green tea among Chinese individuals. While the leather handbag is known in China, it is not highly institutionalized whereas white tea is. The findings generally support our hypotheses.
  • Comments on the Dark Side of Authenticity PDF
    Symposium Commentary. Presented at the Academy of Management Meetings, Chicago, August 2018.
  • Irwin Award ceremony PDF
    From the presentation of the Irwin Award, Academy of Management, 2017
  • Panel on Authenticity
    Academy of Management Meetings, 2017.
  • "Authentic Kitsch? Donn, Vic and the Emergence of the Tiki Bar Social Category," (with Dennis Ray Wheaton) PDF
    Academy of Management Meetings, Anaheim, August 2016.
  • "Authentication: Self-Proclamations and Audience Perceptions" (with Balázs Kovács and David Lehman)
    Workshop on Organizational Ecology, Barcelona, Spain, July 2014.
  • "On the evaluation of authenticity by audiences and the supply of authenticity by organizations"
    Medici Summer School in Management Studies, Bologna, Italy, June 2015.

Stanford University Affiliations

Stanford GSB

  • Faculty member, Organizational Behavior Group, GSB, 2000-present

Greater Stanford University

  • Professor (by courtesy), Departmenf of Sociology, 2000-present

Service to the Profession

Editor or Editorial Board

  • Co-Editor, Industrial and Corporate Change, 2000-present
  • Editorial Board, Organization Studies, 2003-2015
  • Editorial Council, Stanford Social Innovation Review, 2002-2008
  • Editorial Board, Organization Science, 2004-2015
  • Consulting Editor, Sociological Science, 2013-2016
  • Editorial Board, California Management Review, 1988-2005
  • Editorial Board, Journal of Law, Economics and Organization, 1989-1997
  • Associate Editor, American Sociological Review, 1989-1991; 1994-1996
  • Consulting Editor, American Journal of Sociology, 1990-1994
  • Editorial Board, European Sociological Review, 1990-1994
  • Editorial Board, Administrative Science Quarterly, 1983-1989
  • Advisory Editor, Sociological Methodology, 1984-86
  • Board of Reviewers, Industrial Relations, 1987-2000

Advisory Board

  • International Academic Advisory Board, Russian Management Journal, 2004-present
  • Advisory Board, Evolutionary Theories in the Social Sciences Web Page (www.etss.net), 1999-present
  • International Advisory Panel, School of Business, National University of Singapore, 2008

External Affiliations

  • Chair (part-time), Durham Business School, Durham University, Durham, U.K. (2004-19)

In the Media

The Kind of Authenticity Customers Will Pay For
HBR.org, June 27, 2019
Get Real with $6-a-Gallon 'Raw Water'
The Wall Street Journal, September 13, 2018
Describes research on authenticity and makes connections to FDA labeling issues. Op-ed written by Henry Miller.
Authenticity's Paradox---If You Flaunt It You Lose It
Stanford Business, November 2016
Authenticity's Rub
Real Clear Radio with Bill Frezza, September 2016, 2016
Interview with Bill Frezza regarding authenticity in consumer markets
[Weekly BIZ] '진정성 마케팅'의 힘
ChosunBIZ, May 2016
Blue Bottle and Tartine look to scale without losing identity
Financial Times, April 24, 2015
Comments on merger of artisanal producers
Entrepreneurship and the 1997 Handover of Hong Kong
Stanford Business, July 18, 2014
Business founding rates and the Hong Kong Handover of 1997
Authentic Products and Services Garner Higher Value Ratings
BsuinessWire, June 3, 2014
Consumers value more highly those products they perceive as being more authentic as opposed to mass-produced.
What Role Do Local Businesses Play in Shaping Social Policy?
Stanford Business, January 2014
New research explores the impact of gay-owned businesses on anti-discrimination laws.
Is Your Office a Petri Dish?
Globe and Mail, February 29, 2007
Organizational culture and its dynamics
Culture and Demography: Do They Interrelate?
Viewpoint, October 2006
Discusses book on culture and demography

Insights by Stanford Business

writtenWhat Kind of Product “Authenticity” Appeals in China?
August 8, 2019
Focusing on craftwork and tradition works better than talking about moonlight and tea gods.
writtenWhat to Read over the Holidays
December 5, 2017
15 Stanford business professors recommend books for those long winter nights.
writtenTex-Mex: Culinary Sham or Authentic Cuisine?
November 6, 2017
Why the emergence of a now-ubiquitous food category can’t be explained by existing marketing theories.
audioPodcast: What Authenticity Means to Stanford Professor Glenn R. Carroll
April 24, 2017
The appeal of authenticity is spreading.
writtenTwelve Business Books to Read in 2017
December 6, 2016
Reading recommendations from the Stanford GSB community.
writtenAuthenticity’s Paradox: If You Flaunt It, You Lose It
August 23, 2016
A professor discusses his decades of research into the origins, advantages, perils, and future of “authentic” branding.
writtenThe Recommended List by Stanford GSB Professors
April 30, 2015
Those in the know share where to go to learn more about reward and related topics.
writtenWhat Does Reward Mean to You?
April 30, 2015
Five Stanford scholars share their insights on the topic of reward.
writtenGlenn Carroll: How Important Is Authenticity?
September 2, 2014
When it comes to choosing a restaurant, consumers often value “the real thing” more than cleanliness.
writtenGlenn Carroll: How Did Hong Kong’s Transition Affect Entrepreneurship?
July 15, 2014
New research says start-up activity declined after the handover, compared to what it should have been had things remained the same.
writtenGlenn Carroll: The Value of Authenticity
June 3, 2014
Researchers find that when consumers assess products, they really want the real thing.
writtenGlenn Carroll: How Do Local Businesses Affect Social Policy?
January 29, 2014
New research explores the impact of gay-owned businesses on anti-discrimination laws.
writtenJesper Sørensen: How Do You Explain a New Product Category?
October 1, 2013
A game-changing idea can win or lose depending on how quickly the consumer “gets” it.
writtenGlenn Carroll: How Do You Successfully Merge Two Corporate Cultures?
October 1, 2006
A scholar explains why it is critical to understand companies' norms, beliefs, and values.
writtenThe Rise of the Mighty Microbrew
August 1, 2002
Researchers explain how industries dominated by large firms actually create an environment where smaller specialists can thrive.
writtenWhy Do Some Companies Thrive While Others Fail?
August 1, 2002
Researchers in the growing field of organizational ecology say it's vital to look at the entire life cycle of the business, including the failures.