311 Customer Service Center
Access City of Berkeley services, report problems, or request information by dialing 3-1-1 inside City limits, or (510) 981-2489 from anywhere.
For emergencies, call:
- Police, Fire, or Medical: 9-1-1
- Public Works: (510) 981-6620
For sewer overflow, traffic signal outage, fallen trees, and toxic spills
For non-urgent police matters, call (510) 981-5900.
Online Services
Many questions and requests can be resolved online using the links on this page.
Can’t find what you’re looking for, dial 3-1-1 Monday through Friday, 8:30 AM to 4:30 PM (closed during the 12:00-1:00 lunch hour)
inside City limits or call (510) 981-2489.