Configuring iPhone and iPad for Shared Email

To set up and access your Shared Email at Stanford on an iOS device (including iPhones and iPads):

1. Press the Home button to access the Home screen.
2. Tap the Settings icon.
3. Tap Mail, Contacts, Calendars.
4. Tap Add Account.
5. Tap Other.
6. Tap Add Mail Account.
7. Enter your full name and email address as you would like them to appear on outgoing messages, and your SUNet ID password. You can use the Description field to label the account with a unique identifier, such as “Department Email.”
8. Tap the Next button in the upper-right corner of the screen.
9. IMAP should be selected by default. Scroll down and enter the following values for your Incoming Mail Server:
   • Host Name: group-accounts.pobox.stanford.edu
   • User Name: Your SUNet ID
   • Password: This field is pre-populated with your SUNet ID password from Step 7.
10. Scroll down and enter the following values for your Outgoing Server:
    • Host Name: smtp.stanford.edu
    • User Name: Your SUNet ID
    • Password: Your SUNet ID password
11. Tap the Next button in the upper-right corner of the screen. Mail will verify your account settings.
12. Tap the Save button. You will be returned to the Mail, Contacts, Calendars configuration screen.
13. Tap your new account.
14. Tap Account.
15. Scroll down and tap Advanced.
16. Scroll down; in the IMAP Path Prefix field, enter: group
17. Verify the following Incoming Settings:
    • Use SSL: ON
    • Server Port: 993
    • Authentication: Password
    You can also choose to store special folders on the IMAP server using the Mailbox Behaviors settings on this screen.
18. Return to the configuration screen for your account by tapping the button in the upper-left corner of the screen. Scroll down to Outgoing Mail Server and tap SMTP.
19. Tap the entry for smtp.stanford.edu and verify the following settings:
    • Use SSL: ON
    • Server Port: 465

When finished, press the Home button and tap the Mail icon to test your settings. If you entered anything incorrectly, you may receive a generic error message. Check your settings or try re-entering your password (the source of most errors).