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It’s different to give than to receive: Asymmetric reactions of givers and receivers to favor exchange
It’s different to give than to receive: Asymmetric reactions of givers and receivers to favor exchange
Journal of Applied Psychology.
2003, Vol. 88, Issue 6, Pages 1-13
The present research examines episodes of favor exchange among peer employees. We posit that favor receivers’ and favor givers’ commitment to their exchange relationships with one another will be accounted for by different factors. As predicted, in 2 different organizational contexts, receivers’ commitment to their relationships with givers was found to be more related to their judgments of the givers’ interactional justice when performing the favor, whereas givers’ commitment to their relation-ships with receivers was shown to be more associated with their judgments of the favorability of the outcomes associated with the favor that they performed. The implications of these findings for how givers and receivers can better manage favor exchange, and hence their relationships with each other, are discussed.