Quick Steps: Adjust for Employee Overpayment
Who does this? Stanford Payroll Administrators
When? Employee overpayments are identified.
How? By reducing future paychecks or by requesting a repayment check from the employee
Adjust for Employee Overpayment (6 steps)
Report the overpayment to Payroll by submitting a HelpSU ticket:
- Click http://remedy-prod.stanford.edu/cgi-bin/helpsu2?pcat=Payroll.
- In the Request Description field, include the following details about the overpayment:
- Employee ID
- Employee Name
- Overpayment Amount
- Pay Period(s) when Overpayment Occurred
If the overpayment was made by check:
- Attempt to retrieve the check from the employee.
- Return the check to Payroll for cancellation.
- Request an Off-Cycle Check if pay is due to the employee. Reference Quick Steps: Request Off-Cycle Check.
If the overpayment was made by direct deposit:
- Payroll will attempt to recall the direct deposit if the overpayment is discovered within three business days of payday.
- Payroll will confirm with you if the direct deposit is successfully recalled.
- Request an Off-Cycle Check if pay is due to the employee. Reference Quick Steps: Request Off-Cycle Check.
If the overpayment cannot be recovered by either of the above methods:
- Reduce the employee’s next regular paycheck by the gross amount of the overpayment, see step 5.
- Request a check repayment from the employee, see step 6.
~ OR ~
To reduce the employee’s next regular paycheck:
- Download and print the One-Time Payment Form.
- Complete the Reduce Pay section of the form.
- Submit the form to Payroll by 5pm on the last day of the current pay period.
Note: If the overpayment is large, the reduction can take place over 1-3 pay periods. Submit a separate One-Time Payment Form for each pay period. Any exceptions to this timeframe must be approved by the department and the Payroll Director and are subject to a $20/pay period adminstrative fee.
To request a check repayment from the employee:
- Payroll will calculate the net amount due.
- Ask the employee to write a check payable to Stanford University.
- Send the check to Payroll with a memo indicating the relevant employee ID number and the PTA to be credited.
What Happens Next?
- Payroll applies repaid funds to the PTA originally charged.
- Payroll will continue to follow up with departments on outstanding overpayments until the repayment has been received. It is an exception to policy to forgive an overpayment.
Additional Information
- Overpayments cannot be maintained on grants or sponsored projects. If a pending overpayment is on a grant or sponsored project, enter a Labor Distribution Adjustment to move the overpayment to an unrestricted PTA. Reference Quick Steps: Create Salary Distribution Adjustment in LD.
Questions?
- If you have questions, please submit a HelpSU ticket to Payroll (Category Central Office Issues and Request Type Payroll question).