Desktop Support
IRT provides basic desktop support to all faculty, students, and staff at the School of Medicine, as well as extended technical support to a number of groups and departments.
Basic support, for tech support, training resources and technical solution recommendations, includes access to our Service Desk:
- IRT's Help Form
- IRT's Help Line, at x5-8000
There's also a searchable set of self-help information available at Stanford Answers. See How To Get Support for further information.
Extended support, funded by individual departments, includes on-site tech support. Currently, these departments include:
|
|
|
|
For more information
- New Computer Set-up supplies step-by-step instructions on how to configure your computer properly for the School of Medicine network
- Get a SUNetID helps you acquire access to Stanford's computing resources
- Training Resources provides links to a variety of technical training resources
- Maintaining Your Computer covers maintenance procedures you should follow to keep your computer and your data secure
- Server Support describes server-based data hosting, and outlines IRT's supported servers
- Database Support describes how IRT can support your database, from the desktop to data center
- Hardware Support provides information on both hardware support and data recovery
- Software Support has information on Mac OSX and Microsoft Windows software
- Printer Set-Up has information on setting up a new printer for network access
- Print Resources has answers to some of your printing-related questions
- SUMCnet has information on how to access this highly secure Virtual Network