Obama and the Power of Social Media and Technology

In early 2007, Barack Obama was a little-known senator running for president against Democratic nominee and household name, Hilary Clinton. But on November 4, 2008, Obama made history as the first African American to win the election against Republican candidate, John McCain, thus becoming the 44th president of the United States. Obama won by a margin of nearly 200 electoral votes and 8.5 million popular votes. Many factors contributed to his success, but a major one was the way Obama and his Chicago-based campaign team used social media and technology as an integral part of their campaign strategy, not only to raise money, but also more importantly, to develop a groundswell of empowered volunteers who felt that they could make a difference. This case study outlines some of the techniques that Obama used.

This condensed version of case M321 was created by European Case Clearing House for publication in their magazine ECCHO and we are grateful that they have allowed us to distribute it here at no cost.