Manually Creating a New Outlook Profile

The Zimbra Connector for Outlook (ZCO) installer creates a "Zimbra" profile in Outlook at installation time.  On occasion it may be necessary or desirable to manually create a new profile, which will cause ZCO to do a fresh sync of all data.

Note:  Other customized settings you've made in the previous Outlook profile will need to be re-set in the new profile.  This includes opening additional .pst files, setting up local rules, etc.

To manually create a new profile:

1. Open the Mail Control Panel.
2. Click the Show Profiles button.
3. Click Add.
4. Enter a profile name (e.g. "New Zimbra") and click OK to start the Add New Account wizard.
   
5. Click Manually configure server settings or additional server types and then click Next.
6. Click Other, highlight "Zimbra Collaboration Server," and click Next.
7. With the Server Configuration tab selected, enter the following information:
   • Server Name: your sunetid.pobox.stanford.edu
   • Use Secure Connection: checked
   • Email Address: your sunetid@stanford.edu
   • Password: your SUNetID password
8. Click OK.
9. A message saying that you need to restart Outlook for the changes to take effect is displayed. Click OK. 
10. Click Finish to close the Add New Account wizard.
11. Choose the new profile from the Always use this profile drop-down list and click OK