On-Call Services are charged at a standard rate of $99 per hour. In September 2017, this rate will change to $102.
Below are some estimates for common services provided by On-Call Services at your site.
| Services | At Client Site |
|---|---|
| Diagnosis (fee waived if we do repair) | ~1 hour |
| Desktop Troubleshooting and Repair | ~1 hour |
| New Hire Onboarding and Computer Set up | ~3 hours |
| New Computer Setup — Connect to Network, Install ESS** and Client Software | ~2 hours |
| OS Installation, Basic (OS only, no apps or data migration) | ~2 hours |
| OS Installation, Full (OS, apps and data migration) | ~4 hours |
| Data Migration | ~2 hours |
| Virus/Spyware Removal | ~2 hours |
| Data Backup | ~2 hours |
| Hardware Installation and Configuration | ~1 hour |
| PDA Setup and Configuration | ~1 hour |
| Network Hardware Installation and Configuration (Client Site Only) | ~1 hour |
| Configure Network Access | ~1 hour |
