COVID-19 update: Protecting the health and safety of our communities—including our teams and of those considering a career at Facebook—is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process. Learn how our teams are helping to keep people safe, informed, and connected.

Areas of Work > Global OperationsTrust & Safety Operations

We are the Trust & Safety Operations team
Keeping people safe and creating consistent experiences on our platforms requires both industry-leading policies and processes that allow us to enforce these policies around the world. We optimize all Global Operations processes to benefit the advertisers, partners, and employees who use our platforms.
Learn more about Trust & Safety Operations from our global team members.
="A woman in a black top standing in an indoor atrium"
Roberta S., Platform Policy and Integrity Enforcement Specialist
="A smiling woman in front of a blue wall"
Suba V., Director, Business Integrity Operations, Facebook Austin
Why join Trust & Safety Operations?
By joining one of the seven teams that make up Trust & Safety Operations at Facebook, you’ll help optimize our processes and keep people safe on our platforms.

Business Integrity Operations

To ensure trustworthy connections between people, businesses, and Facebook, we discover, assess, and manage risks related to Ads, Audience Network, and Commerce. We also work to improve the experiences businesses have with our policy enforcement and risk management.

Community Operations

Our team is the voice of the community for Facebook, Instagram and Messenger. We aim to create a safe, inclusive environment for the people building community on our platforms by understanding the impacts of global and local trends and addressing and preventing negative experiences.

Business Platform Operations

Our team supports third-party app developers and telecommunication partners, while ensuring user privacy and safety. We also support enterprise-level businesses using Workplace, our dedicated and secure space for companies to communicate and collaborate. Learn more about Business Platform Operations from our team members in Developer Operations.

Risk & Payment Operations

We enable anyone, anywhere to pay and be paid on Facebook Products with confidence. We provide support for people using products like Payments in Messenger and Personal Fundraisers. We also detect and prevent abuse of payments, and identify and remove scams from Marketplace to make it a great place to shop.

Media & Digital Rights Operations

Our team helps people connect with the media content they love. We help protect the digital rights of media creators and help them safeguard their content. We also help them build community through Facebook Products and features like Music, Instant Articles, Watch, and IGTV.

Commerce Operations

Our team ensures trustworthy connections between businesses, commerce, users who transact on Facebook''s platform, and the Facebook company. We are an instrumental part of growing trusted commerce on Facebook.

Product Support Operations

Our team plays a critical role in the product life cycle at the Facebook company—from ideation and development, to launch, growth, help, and support. We partner closely with product, engineering, data science and global ops teams to improve the user experience and ensure that every product experience is safe, reliable, and supported at scale.
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