Desktop Support

IRT provides basic desktop support to all faculty, students, and staff at the School of Medicine, as well as extended technical support to a number of groups and departments.

Extended support, funded by individual departments, includes on-site tech support. Currently, these departments include:

We assist all other School of Medicine departments and groups remotely as we are able. If you require on-site work, we will contact your departmental IT staff to provide additional support.

For more information

• New Computer Set-Up supplies step-by-step instructions on how to configure your computer properly for the School of Medicine network
• Get a SUNetID helps you acquire access to Stanford's computing resources
• Training Resources provides links to a variety of technical training resources
• Maintaining Your Computer covers maintenance procedures you should follow to keep your computer and your data secure
• Server Support describes server-based data hosting, and outlines IRT's supported servers
• Database Support describes how IRT can support your database, from the desktop to data center
• Hardware Support provides information on both hardware support and data recovery
• Software Support has information on Mac OSX and Microsoft Windows software
• Printer Set-Up has information on setting up a new printer for network access
• Print Resources has answers to some of your printing-related questions
• SUMCnet has information on how to access this highly secure Virtual Network