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How to Authenticate with a Phone Call for Two-Step Authentication

If you select a phone call as your authentication method, you receive an automated phone call that requires you to press any key to confirm your identity.

The following devices support using phone callback to verify your identity:

  1. When the two-step authentication screen appears, click Call Me.

    Image of screen with button to call me

  2. A voice call is placed to the phone selected in the Device drop-down menu. Answer the phone and listen to the voice prompt. Press any key on your phone to approve the login request. 
Last modified April 13, 2018