Manage your mobile device online
After you enroll your device in the MDM program, you can manage it remotely with the Mobile Device Management page.
Use the tabs on the side of the Mobile Device Management page to:
- Manage your device: The buttons on this page enable you to lock the device and remove some or all of the data remotely. Make sure you have the right device selected at the top of the page if you have more than one.
- Learn about your device: The list under this tab includes carrier information, serial number, and firmware version.
- Check your security status: If you work with Restricted Data, your device needs to align with the data classification guidelines from the Information Security Office at Stanford. Find out whether or not your device is rooted or otherwise "at risk" for security issues on this page, and download the Stanford Mobile Management app if you don't have it.
The Manage Device panel enables remote management of your device.
When to use the "Lost Device" buttons
These buttons enable you to manage some features on your device remotely. However, your device must be enrolled in the MDM program to use them.
Lock device
Use this button to immediately lock your mobile device if you've misplaced it. If someone else gets possession of your device, the password prevents access to it. After the device gets locked, you have time to think about your next steps or search for your device while leaving its contents intact.
Remove Stanford data
This button removes your configuration profiles and your Stanford email, calendar, and contacts information. Use it if:
- You lose your device and you're not sure if you can retrieve it
- You leave Stanford and you need to remove this account from your device
However, you will lose access to these tools after you unenroll from the program.
Also known as "partial wipe," it leaves your other email accounts intact, as well as your personal calendar and data.
It also leaves your password intact. After you remove your Stanford profile, you can remove also your password if you choose. Note: Removing your password from the device requires you to enter your existing password.
To confirm that you successfully wiped the Stanford data from your device, check the MDM tool in a few hours. If the device is no longer listed in the tool, it's been wiped. However, it may take a few hours for the information to update in the tool.
Wipe all data
This button completely wipes your mobile device of all data and apps and returns it to factory settings. Use this button if your device is permanently lost or stolen, or if you're passing ownership of it to another person. If you've made an error, you can always restore it from a backup.
