After You Submit Your Form I-765

Once the application has been received by USCIS, within two weeks you should receive a “Notice of Action” letter that serves only as a confirmation receipt of your application. 

This “Notice of Action” letter contains the following:

• Your receipt number (WAC number in the upper left hand corner) which you will need if you want to check the status of your case with USCIS.
• “Received date” – the date USCIS physically received your application.
• "Notice date" – the date USCIS issued the receipt.

NOTE: If you do not receive a “Notice of Action” letter, you may still be able to find out the status of your application by:

• Contacting your bank to see if your check has been cashed. 
  • If the check is cashed, you will find the WAC number (noted by the USCIS) on the cancelled check.
  • If your check has not been cashed, your application is most likely lost. In this situation, you should consider preparing a new application.  Please contact the I-Center.
• Emailing to lockboxsupport@dhs.gov You may put in the subject line of your e-mail: "no notice of action"

You should receive your Employment Authorization Document (EAD) in the mail within 90 days.

If your case is pending more than 90 days, please follow these instructions .

How to contact USCIS:

• By phone:

  National Customer Services:  1-800-375-5283

  This number connects callers to an automated system where you may be asked to provide your WAC number.

• Online:

  Case Status Service Online