Get started
Before you can use Zoom, you must install the Zoom software for your device. No big deal, it’s quick and easy. Start by going to the Zoom Download Center.
It’s a good idea to install that software ahead of time so it doesn’t delay your first meeting; however, if you haven’t yet done that, Zoom will automatically start downloading the application to your device. You’ll need to install it before you can start your meeting.
Transition from BlueJeans to Zoom » Log in to Zoom for the first time »
Features
- High quality video, audio, screen sharing and stability of connection
- Device and OS parity: same features and functionality available on both laptops (Windows and Mac) and mobile devices
- One touch to start or join meetings
- Easy chat and presence functionality
- Mobile collaboration with co-annotation
- H.323/SIP room systems integration (See important note)
Learn more about zoom
How-tos
- How do I join a meeting?
- How do I schedule a meeting?
- How does a host control a meeting?
- How do I schedule a meeting with Outlook?
- How do I record a meeting?
- How do I share my screen?
- How do I join a meeting from a video conferencing system? (See important note)
- How do I change my Personal Meeting ID (PMI)?
- How do I allow someone to schedule meetings on my behalf?
- Zoom Download Center (clients, plug-ins, mobile apps)
- Zoom Cheat Sheet (PDF)
Learn more about zoom
Support and Training
- Support
- Free support for Zoom is available 24x7: Call 1.888.799.8854.
- Submit a support ticket to Zoom.
- Visit support.zoom.us.
- Training
- Zoom Training Recording
- More training offered by Zoom (non-Stanford specific on a variety of topics)
Recording Meetings, Eligibility, and Data Security
Recording meetings
When recording meetings that include Protected Health Information (PHI) or other regulated data, please be aware that all regulatory requirements apply, including HIPAA. While Zoom has been certified for use with meetings that include such data, you are responsible for ensuring regulatory requirements are met sharing, downloading, and storing the recordings, as with any other regulated content.
Eligibility
Current Stanford University faculty, staff, students, or users with base or fully sponsored SUNet IDs.
Data security
Holding Zoom meetings, sharing screens, and recording meetings is approved for High Risk Data, as defined in Stanford Risk Classification Guidelines.
Learn more about data security
