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If you have an approved wye-type cleanout located between the curb and five feet back of the sidewalk, the City will clear blockages and repair the lateral as needed, from the cleanout to the main line, at no cost to the property owner.
If the lateral blockage is between the wye cleanout and the building, it is the property owner's responsibility to repair it.
If there is no wye cleanout, the property owner is responsible for maintaining the lateral from the building to the main line.