Animal Services
Arts & Culture
Community Centers
Event Planning
Fire Department
Housing
Library
Online Services
Parks & Recreation
Permit Center
Police Department
Transportation & Parking
San José Prepared
Volunteer Opportunities
Utility Services
Doing Business With the City
Business Incentives
Maps & Apps
Data & Demographics
Development Services
Economic Development
Environmental Regulations
Greening Your Business
International Relations
Permit Center
Planning & Development
Start a Business
Small Business Resources
Tax Forms & Business Permits
Workforce Programs
Airport & Flight Information
Calendar of Events
City Hall Falcons
Experience San José
Getting Around
Outdoor Fun
Places to Go
Public Art
Things to Do
San José Culture
Social Media Center
Stay Connected
Visitor Resources
Wickedly Fast Wi-Fi
Agendas & Minutes
Boards & Commissions
Budget Office
City Charter
City Clerk's Office
City Council
City Hall
City Manager's Office
Departments & Offices
Elections & Voting
Job Openings
Mayor's Office
Municipal Code
Newsroom
Open Government
For Homes
For Businesses
For Schools
Creeks, Rivers & Bay
Energy
Environmental Innovation Center
Gardening & Composting
Green Building
Green Vision
Green Mobility
Litter Prevention
Parks & Trails
Recycling & Garbage
Regional Wastewater Facility
Utility Services
Water Conservation
Blogs
Calendar
City Facilities
Frequently Asked Questions
Hot Topics
Local Resources
Most Requested
News Releases
Department News Briefs
Notify Me
Program Directory
Home
>
Frequently Asked Questions
Search
All categories
Animal Care & Services
Animal Care & Services - Reporting an Animal Bite
Animal Care & Services - Reporting Animal Abuse
Animal Care & Services - Spay / Neuter Information
Animal Care & Services - Stray & Feral Animals
Attorney's Office - Campaign Guidance
Budget - Financial Transparency
City Attorney - Internship Program
City Attorney - Main
City Clerk's Office
City Clerk's Office - Elections
City Clerk's Office - Lobbyist Information
City Events - Corporate, Private Events
City Events - Festivals
City Events - Neighborhood Celebrations
City Events - Parades, Marches
City Events - Receptions, Weddings, Ceremonies
City Events - Sporting events
City Manager's Budget Office
City Manager's Office
Code Enforcement
Code Enforcement - Retail Businesses
Customer Service
Deferred Compensation
Development Services - Public Works
Development Services - PW - Utilities
DOT - Pavement & Bridge
DOT - Sidewalks & Curb Ramps
DOT - Signals
DOT - Storm Sewer & Drain Maintenance
DOT - Street Sweeping
DOT - Traffic Safety
DOT - Trees & Landscape
Economic Development
Emergency Services
Emergency Services - Emergency Preparedness
Employee Relations
Employee Relations - Whistleblower Hotline
Environment - Drought
Environment - Litter Prevention - EPS
Environment - Recycling & Garbage - Bring Your Own Bag
Environment - Recycling & Garbage - Events & Venues
Environment - Recycling & Garbage - Residents
Environment - Wastewater - Businesses - Dental Offices
Environment - Water & Sewer Utilities - Stormwater
Environment - Water & Sewer Utilities - Wastewater - Businesses - Restaurants
Environment - Water Conservation
Environment – Recycling & Garbage – Catalog Choice
Environment – Water & Sewer Utilities – Drinking Water – Customer Service
Environment – Water & Sewer Utilities – Drinking Water – Water Quality
Environment – Water & Sewer Utilities – Drinking Water – Water Supply
Finance
Finance - Marijuana Business Tax
Fire - Fire Prevention & Permits
Fire Department
Fire Department - Recruitment
Gardening & Composting - Home Composting
Green Vision - Goals - FAQs
Green Vision - Reports & Publications
Housing
Human Resources
Human Resources - Employment
Independent Police Auditor
Mayor's Office
Minimum Wage - Administrative and Enforcement Related
Minimum Wage - Business Tax Related
Minimum Wage - Employee Related
Minimum Wage - Employer Related
Minimum Wage - General Questions
Newsroom
Planning - General Questions
Planning - Historic Preservation
Planning - Tree Removal
Planning - Urban Villages
PRNS - Facility Reuse
PRNS - Family Camp
PRNS - Inside PRNS - Integrated Pest Management
PRNS - Trails
Public Records
Public Works
Purchasing
Purchasing - Bid Opportunities
Web Grants
Categories
All Categories
Animal Care & Services
Animal Care & Services - Reporting an Animal Bite
Animal Care & Services - Reporting Animal Abuse
Animal Care & Services - Spay / Neuter Information
Animal Care & Services - Stray & Feral Animals
Attorney's Office - Campaign Guidance
Budget - Financial Transparency
City Attorney - Internship Program
City Attorney - Main
City Clerk's Office
City Clerk's Office - Elections
City Clerk's Office - Lobbyist Information
City Events - Corporate, Private Events
City Events - Festivals
City Events - Neighborhood Celebrations
City Events - Parades, Marches
City Events - Receptions, Weddings, Ceremonies
City Events - Sporting events
City Manager's Budget Office
City Manager's Office
Code Enforcement
Code Enforcement - Retail Businesses
Customer Service
Deferred Compensation
Development Services - Public Works
Development Services - PW - Utilities
DOT - Pavement & Bridge
DOT - Sidewalks & Curb Ramps
DOT - Signals
DOT - Storm Sewer & Drain Maintenance
DOT - Street Sweeping
DOT - Traffic Safety
DOT - Trees & Landscape
Economic Development
Emergency Services
Emergency Services - Emergency Preparedness
Employee Relations
Employee Relations - Whistleblower Hotline
Environment - Drought
Environment - Litter Prevention - EPS
Environment - Recycling & Garbage - Bring Your Own Bag
Environment - Recycling & Garbage - Events & Venues
Environment - Recycling & Garbage - Residents
Environment - Wastewater - Businesses - Dental Offices
Environment - Water & Sewer Utilities - Stormwater
Environment - Water & Sewer Utilities - Wastewater - Businesses - Restaurants
Environment - Water Conservation
Environment – Recycling & Garbage – Catalog Choice
Environment – Water & Sewer Utilities – Drinking Water – Customer Service
Environment – Water & Sewer Utilities – Drinking Water – Water Quality
Environment – Water & Sewer Utilities – Drinking Water – Water Supply
Finance
Finance - Marijuana Business Tax
Fire - Fire Prevention & Permits
Fire Department
Fire Department - Recruitment
Gardening & Composting - Home Composting
Green Vision - Goals - FAQs
Green Vision - Reports & Publications
Housing
Human Resources
Human Resources - Employment
Independent Police Auditor
Mayor's Office
Minimum Wage - Administrative and Enforcement Related
Minimum Wage - Business Tax Related
Minimum Wage - Employee Related
Minimum Wage - Employer Related
Minimum Wage - General Questions
Newsroom
Planning - General Questions
Planning - Historic Preservation
Planning - Tree Removal
Planning - Urban Villages
PRNS - Facility Reuse
PRNS - Family Camp
PRNS - Inside PRNS - Integrated Pest Management
PRNS - Trails
Public Records
Public Works
Purchasing
Purchasing - Bid Opportunities
Web Grants
▼
Independent Police Auditor
Show All Answers
1.
If I have a concern about an officer’s conduct, what do I do?
You can contact either the Independent Police Auditor’s Office (IPA) or the Internal Affairs Unit (IA) and submit a complaint. You can submit a complaint in writing (email, mail, or fax) or by talking to IPA or IA staff by phone or in person.
2.
Nobody has called me, what’s going on with my complaint?
The complaint process may take some time. Generally the investigation must be completed within one year. If you have questions about the status of your complaint, please contact the IA investigator assigned to your complaint or the IPA Office.
3.
What happens after I submit my complaint?
The Internal Affairs Unit (IA) classifies and investigates complaints. Closed IA investigations are forwarded to the Independent Police Auditor's Office (IPA) for audit. The IPA audit focuses on whether the IA investigation was thorough, objective, and fair. When the process is complete, you will receive a letter informing you of the findings.
Live Edit
Close