Services (All Providers)

Academic Computing

In support of the University's academic mission, Academic Computing provides technology expertise, resources, and services directly to students and faculty, and to other organizations that in turn support aspects of the mission. Academic Computing provides information on the use of technology in teaching and learning environments; operates and manages classrooms, public and multimedia computer clusters in Meyer Library and a computer cluster in Tresidder; provides faculty-specific computing resources through the Academic Technology Specialist program and Academic Technology Lab; provides technology support to Stanford University Library services; operates and manages residential computing clusters and services; and supports the Stanford course management system.

Academic Technology Lab in Lathrop Library

The Academic Technology Lab (ATL) is a resource center for faculty, instructors and TAs interested in using multimedia to improve teaching and learning at Stanford University. ATL consultants provide training and support for the development of instructional materials including interactive presentations, videos, DVDs and web sites. Faculty also receive assistance integrating technology tools into their courses. In addition, ATL staff provide consultations for web-based forums and online learning management systems such as CourseWork.

Account and Access Services

Computing accounts (known as SUNet IDs) and passwords control access to online resources and services at Stanford. These accounts are free of charge for faculty, staff, students. Sponsored accounts are available for some University affiliates and guests; a University sponsor is required and monthly charges apply.

Accounts and Passwords

The University provides faculty, staff, and students a variety of computing resources and online services. A SUNet ID (an account name that identifies you as a member of the Stanford community) and password is required to access most of these services.

AFS (Andrew File System)

AFS (Andrew File System) is a distributed file system that enables cooperating hosts (clients and servers) to efficiently share file system resources across local and wide area networks. At Stanford, AFS is easily accessed via the Web and serves as the campus-wide file system. AFS is distributed among eleven servers and provides two terabytes of usable disk space, which is backed up nightly. This stable, distributed system is where the University's main web site and linked files are hosted. It supports storing public data on “AFS at Stanford” or restricted or prohibited data on “Secure AFS at Stanford”.

Answers (Stanford KnowledgeBase)

Stanford Answers is a centrally-hosted web knowledgebase service that provides members of the Stanford community with easy access to consulting solutions and self-help information about desktop computing and other information technology topics.

Anti-Malware for Mac

The Stanford anti-malware service consists of System Center Endpoint Protection (SCEP), Microsoft's enterprise anti-malware solution. This program protects your computer from viruses, adware/spyware, and other malicious software.

Anti-Malware for Windows

Stanford's anti-malware service for Windows 7 and 8/8.1 consists of System Center Endpoint Protection (SCEP), Microsoft's enterprise anti-malware solution. In addition to SCEP, University IT also offers the Enhanced Mitigation Experience Toolkit (EMET), a protective Microsoft tool managed by BigFix. 

Application Whitelisting (Carbon Black Protection, formerly Bit9)

Carbon Black Protection (Cb Protection), formerly Bit9, is an application control product that allows departments to monitor and control application execution on systems.

Assistive Technology Resources and Services

The Disability Resource Center (DRC) offers a wide range of assistive technology resources and services, including the Assistive Learning Technology Center (ALTeC), Alternative Format Production Facility (AFPF), an equipment and software loan library, and various assessment and training services.

ATS Academic Technology Specialists Program

Stanford's Academic Technology Specialists work in alignment with the University's commitment to excellence in education and its general vision to improve teaching, learning, and research by developing and implementing new technologies. Academic Technology Specialists provide faculty and staff with department level consulting and advocacy in the effective uses of information technology for education.

Authentication, Kerberos

See Kerberos.

Authentication, Shibboleth

See Shibboleth.

Authentication, WebAuth

See WebAuth.

Authority Manager

Authority Manager is a web application that gives Stanford managers a central location to manage the systems authority their employees need to work the PeopleSoft SA, HRMS, and Oracle Financials systems. The Authority Manager maintains the authority registry, the master record of who can do what.

Automated Call Distribution (eACD)

The enhanced Automated Call Distribution (eACD) system is an essential tool for campus call centers, providing a means to effectively manage large volumes of incoming phone calls. The system answers each call immediately and, if necessary, holds it in a queue until it can be directed to the next available call center agent.

Axess

The Axess web site serves as a gateway for many users to access the systems and information they need in their roles at Stanford. Students use it to view course offerings, enroll in academic classes, check grades, and maintain address and academic information. Employees use it to access information about working at Stanford. Faculty and academic advisors use Axess to post grades, review advisee records, and confirm class schedules. Administrators use Axess to complete transactions related to financial aid, graduate financial support, class scheduling, student record updates, and to manage employment, payroll, benefits, and job records for employees. Stanford uses PeopleSoft systems for human resources management and student administration. The Axess web site is the gateway to these systems and the STARS training registration system.

Backup (Code42 CrashPlan)

See Code42 CrashPlan (formerly CrashPlan PROe).

Backup and Recovery Services

A variety of file and data backup solutions are available for desktop computers and servers. AFS is backed up daily, free-of-charge. Backup for other services is by subscription. Charges apply.

Backup, Cloud Storage

See Cloud Storage Backup.

Backup, Disk-Based Replication

See Disk-Based Replication.

Backup, Server (BaRS)

See BaRS (Backup and Recovery Service).

BaRS (Backup and Recovery Service)

Data backup and recovery services (BaRS) for desktop machines. Your local IT support staff or a CRC consultant (for a fee) will install and configure the client software on your computer. Once configured, the software will automatically back up your system at a specified time each workday. If you accidentally overwrite or delete a file, you can recover it yourself using the client software. File recovery is available 24 hours a day, seven days a week.

Bible Sheets (CNSCAD)

Bible sheets are mechanical drawings of campus communication and conduit systems that allow Department IT Contacts, as well as Facilities Project Managers, to communications wall outlets, closets, and cables. Bible Sheets are viewable online via CNSCAD. For security reasons, use of this tool is restricted to University employees.

Bioinformatics

The Bioinformatics Resource provides computer resources for biomedical research at Stanford. Groups that sign up for a yearly membership are provided access to a wide variety of hardware and software.

Blogs (WordPress)

WordPress is an open source web publishing platform. Easy-to-install, centrally supported WordPress instances are available at no charge to Stanford departments and officially-recognized groups for use in web.stanford.edu web space.

Bookstore Computer Store & Repair Service

The Stanford Bookstore Computer Store sells equipment and software to students, faculty, and staff at educational discounts. The Bookstore also provides manufacturer-authorized repair and upgrade service and can arrange for special software licenses for University departments.

Box

See File Sharing and Content Management (Box)

Build a Meeting Room

The Build a Meeting Room service selects and installs equipment to allow video conferencing or data sharing in an existing meeting room, enabling better collaboration with remote or onsite team members.

Cable TV (Cardinal Cable)

Campus cable TV service for student and faculty/staff residences, classrooms, conferences rooms, and offices. Courtesy Service is provided free-of-charge in student rooms and residential lounges. Cardinal Cable Basic and Cardinal Cable Premium is by subscription and is billed monthly.

Calendar

General calendar-related topics and instructions, including links to Stanford Calendar and the University Events Calendar.

Call Recording

Call recording systems provide call and operation control centers with the ability to monitor and record phone calls to ensure quality control, verify orders, reconstruct incidents, and ensure regulatory compliance.

Center for Teaching and Learning

CTL provides assistance to faculty in integrating technology into their teaching, including consultations on course design and technology, use of course management systems, formative assessment of the pedagogical effectiveness of technology, individual and departmental assistance in the introduction of new technologies, and workshops on teaching with technology.

Centralized Logging (Splunk)

Splunk software is used for searching, monitoring, and analyzing machine-generated big data via a web-style interface.

CGI (web scripts and programs)

The Stanford CGI (Common Gateway Interface) Service enables users to run programs on the web server to provide dynamic content, collect user input, and offer services otherwise unavailable on the normal Stanford Web service. CGI is available, by request, to any user, group, or department with assigned AFS space.

Classrooms with Technology Enhancements

Many classrooms across the Stanford campus are equipped for multimedia presentations and technology instruction.

Cloud Storage Backup

Cloud Storage Backup is a backup and recovery service that copies data from servers and disk systems to the cloud.

Code42 CrashPlan Backup

Code 42 CrashPlan (formerly CrashPlan PROe) is a centrally-managed, automatic backup solution for desktops and laptops. Code42 CrashPlan is simple to use, highly efficient, and very secure. It allows you to take control of your backups, accessing your data anytime via mobile device, web browser, or desktop client.

Communication Services for Faculty and Staff

University IT provides a full range of enterprise grade telephone, voice messaging, mobile/wireless, and advanced call management services.

Computer Clusters

Public computer clusters are available to members of the Stanford community at a variety of campus locations, including the Residential computer clusters, and those in Green and Meyer Libraries, Tresidder Student Union, and Terman Engineering.

Computer Clusters and Scan Station, Green Library

Green Library has a number of computing clusters available for faculty/staff/students to use during normal library operating hours. Cluster machines can be found in the Information Center (IC), Media and Microtext, Social Science Resource Center (SSRC) Reading Room, and Lane Reading Room. Macintosh users can find an iMac cluster located in the IC. For those of you needing to scan docs, pictures, etc., a scan station can also be found in the IC. More information about the cluster and available software can be found here:

Computer Purchase Program, Apple

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Apple at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

Computer Purchase Program, Dell

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Dell at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

Computer Purchase Program, Lenovo

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Lenovo at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

Confluence Enterprise Wiki

Confluence (by Atlassian) is a wiki tool used by project and production support teams for collaborating on requirements, posting project or individual status, publishing  environment links, and much more.

Contact Center Workforce Optimization

University IT (UIT) is pleased to offer contact centers a single, unified, enterprise-wide workforce optimization (WFO) solution. Workforce Optimization offers organizations a comprehensive way to capture, evaluate, manage, and analyze customer interactions.

Contract Support, Computer Resource Consulting

Computer Resource Consulting (CRC) provides for-fee computer/server support to Stanford schools, departments and institutions. CRC offers clients the time- and cost-saving advantages of having their own departmental IT support without having to manage IT staff themselves.

Contract Support, On-call Services

On-call Services provides support for the desktop, server, network, hardware, and software needs of departments and faculty/staff individuals. On-call consultants deliver rapid response, informed expertise, and consistently high-quality technical solutions.

Course Support

For every class taught at Stanford, faculty members and TAs are entitled to a suite of centrally-hosted online services that have become an indispensable part of University-level instruction: web site space and templates, an email mailing list, a newsgroup for online discussions, and a central location on the campus network for sharing and storing documents and other data. There is no charge for these services.

Custom Storage

Custom storage can be set up for high-performance computing and large research data files. University IT will work with clients, vendors, and other Stanford IT organizations to create and/or coordinate the fastest, most secure, and most cost-effective solutions for emerging technology solutions.

Database Administration

University IT supports Oracle and Microsoft SQL databases for the Stanford community. This service is available to faculty and staff in academic and administrative departments that require database administration for applications, or standalone databases operating on Stanford infrastructure.

Device Enrollment

To ensure devices that can access Stanford data are only used by identified people, you need to complete a simple enrollment process. Enrollment associates your identity (that is, your SUNet ID) with each of your devices, and will eventually allow you to manage them.

Digital Asset Management (Cumulus/SALLIE)

SALLIE (Stanford ALL-Image Exchange) is Stanford’s campus-wide system for managing and sharing digital assets (photos, videos, and other files) used in communications.

Digital Signature - Adobe Sign

Digital signature software offers an alternative to paper based forms. Instead of completing and signing forms by hand, digital signature software allows users to complete and sign forms electronically.

Directory, LDAP

See LDAP.

Directory, StanfordWho

See StanfordWho.

Disk-Based Replication

Disk Based Replication uses an active storage disk system to back up and recover files.

Document Management Consulting

UIT offers enterprise-level solutions for securely storing different types of documents online. These range from simple storage and collaboration solutions to those that provide advanced features that let you quickly locate, display, and share files, as well as automate regulatory compliance requirements. If you want to convert paper documents to electronic documents that can be stored online, a UIT representative will met with you to discuss your individual needs and offer advice about scanning paper files and storing those digital files online.

eCommerce

Academic and industry groups at Stanford use eCommerce to provide online registration and collect fees, dues, and contributions for events and conferences.

Electronic Document Management (Nolij)

Nolij is a web-based document imaging and management solution used by departments to electronically collect, store, and manage business files online.

Email

An @Stanford email account is one of the benefits of a regular full service SUNet ID.  Your campus email is hosted on Office 365 (Microsoft Exchange online) or G Suite (formerly Google Apps), as determined by your affiliation with the University.

Email, Secure Email

The Secure Email service is designed for members of the Stanford community who plan to use email to transmit Protected Health Information (PHI) in accordance with the HIPAA guidelines. The most frequent use of this service will be from the Stanford School of Medicine.

Encryption — Whole Disk (SWDE)

The Stanford Whole Disk Encryption service is for both Windows and Macintosh desktop and laptop computers. This service will secure data using standard NIST-approved encryption of the computer hard disk. Once installed, all files are automatically encrypted. The data is protected at rest as long as the hard disk is password protected.

Endpoint Compliance Reports

Endpoint Compliance Reports provide information to system and department administrators, local desktop support, and management to monitor compliance of the devices that connect to the Stanford network.

Endpoint Configuration Management (BigFix)

BigFix protects your computers with automatic security updates for operating systems and other popular software.

Enterprise Technical Support Services

A wide range of centralized technical support services are available to streamline and enhance departments’ ability to optimize their use of technology. Services include application hosting, backup and storage, cloud backups, database administration, desktop virtualization, source code control and deployment, system administration, and system capacity planning.

Ergonomics Program (EHS)

Stanford University's Ergonomics Program provides employee training, evaluation of workstations and work practices, and implementation of ergonomics control strategies.

Essential Stanford Software (ESS)

Essential Stanford Software is a collection of applications provided free of charge to help you plug into the Stanford University Network (SUNet) and gain access to Stanford's computing services. ESS includes applications to keep your password secure, protect against computer viruses, send and read email, and exchange files.

Faculty and Academic Staff Appointments (FASA)

The Faculty and Academic Staff Appointment (FASA) is an online integrated management system for academic appointments at Stanford.

FASA is designed to take complicated paper form routing and automate the transaction workflow based on the type of transaction and departments and schools involved. FASA provides electronic approvals — no more paper forms.

File and Data Storage Services

See Storage Services.

File Integrity Monitoring (OSSEC)

OSSEC is a file integrity monitoring application that records changes to a server's file system to help detect and investigate an intrusion or change.

File Sharing and Content Management (Box)

Stanford provides document management and collaboration through a partnership with box. com. Box is an easy-to-use platform that is integrated into Stanford's infrastructure.

File Storage

File Storage provides standard ways to share files across intranets and the Internet. By using a remote file-access protocol that is compatible with the way applications already share data on local disks and network file servers, this service enables collaboration on the Internet.

Forms (Web Forms Service)

The Stanford Web Forms Service is available to Stanford affiliates with a full service SUNet ID to make contact forms, short surveys and polls, instructor evaluations, and other forms free of charge. No knowledge of HTML, JavaScript, or SQL is required.

G Suite (formerly Google Apps at Stanford)

G Suite provides faculty, staff, and students with access to Google document management, groups, and sites. Undergraduate students who already have Google mail accounts, plus some schools and departments, can access their @ stanford email and calendar via G Suite.

Geographic Information Systems

Branner Earth Sciences Library and Map Collections, located on the second floor of the Mitchell Building, provides access for current faculty, students, and staff to geospatial data, digital map services, and geographic information systems (GIS). In addition, the library provides ongoing GIS reference and research consultation.

Google Docs

See G Suite (formerly Google Apps @Stanford)

Help Services

The Stanford IT Help Desk is the University's central support service for IT, especially in the areas of systems trouble, network connectivity, and the use of supported desktop applications (Essential Stanford Software). The Help Desk teams provide two stages of support to faculty, staff, and students: an attempt to resolve problems or answer questions within ten minutes or, if quick resolution is not appropriate or achievable, assignment to a consultant for in-depth assistance.

HIPAA at Stanford

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its regulations (the Privacy Rule and the Security Rule) govern the way certain health information is collected, maintained, used, and disclosed by Stanford University, Stanford Hospitals, and their benefits plans. The HIPAA at Stanford web site includes complete policy information and privacy statements, answers to frequently asked questions, and web-based training modules for Stanford employees and affiliates.

ID Cards, Campus Card Services

The Campus Card serves as an identification card, an electronic key, and a debit card, allowing you to enter and access secured facilities, exercise privileges to which you are entitled, and make purchases against funds deposited in a StanfordCardPlan account.

ID Cards, Readers and Access Control Systems

Departments and facilities on campus use Lenel and CSGold card reading systems on doors, turnstiles, and elevators to control access to buildings and rooms. Card readers include the familiar "swipe" type as well as proximity readers.

Information Security Website

The Information Security Website provides security alerts and information for the entire Stanford community. The site includes computer security information specially tailored for these Stanford roles: personal computer user, system or network administrator, and administrator.

Instant Messaging

IRT (School of Medicine)

The Office of Information Resources and Technology (IRT) provides information technology and knowledge management services in support of the School of Medicines clinical, research, and educational missions.

Issue Tracking (JIRA)

JIRA by Atlassian is the issue-tracking tool used by AS and our clients for tracking bugs, enhancements, tasks, and change requests related to both production support and new system development.

IT Open House

Co-sponsored by University IT and Stanford Libraries, this annual fall quarter event is designed especially for faculty and staff but also draws a number of students. Representatives from about 30 campus-wide technology service groups reserve booth space to meet attendees, answer their questions, and distribute literature, samples, and souvenirs.

Jabber

Jabber is a comprehensive communication and collaboration tool that's easy to use, reliable, and secure.

Kerberos

Kerberos is the heart of Stanford’s campus-wide network security infrastructure and is integral to the authentication services provided by components of Essential Stanford Software (esp. Stanford Desktop Tools) and by Stanford WebAuth.

Language Lab

The mission of the Stanford University Language Lab is to provide resources, facilities, and support for language instruction and learning to the entire Stanford community. Resources range from materials in over 90 languages, to specialized learning and teaching equipment and facilities, to materials development, support, and consulting services for faculty and TAs.

LDAP

Stanford uses OpenLDAP (Lightweight Directory Access Protocol) software to enable the searching and browsing of directory information in its central information systems. Without the OpenLDAP Directory Service, web-based systems like Stanford.You and Axess would be unable to connect Stanford users to their personal or group information.

Library Search Tools

Stanford University Libraries and Academic Information Resources (SULAIR) provides a wide variety of search tools for research and instruction needs. These include Socrates (Stanford's online catalog) and other catalogs, databases, e-journals, and e-books.

Linux SULinux

Stanford University Linux is a hardened version of Red Hat Linux designed to protect against hackers/crackers while integrating your Linux system into the Stanford computer environment. Note: The Stanford IT Help Desk does not provide support for SULinux.

Load Balancer

The Load Balancer service provides each client with a load balancing partition unique to their firewalled environment. The service adds an extra measure of stability and redundancy for University systems and servers.

Mailing Lists (Mailman)

Email distribution services allow you to set up a mailing list addressed as listname@lists.stanford.edu. You can manage lists via a web-based tool that allows you to view your lists, request new lists, add/remove members, approve subscription requests, and change list properties.

Media Storage Services

The Media Storage service fills the needs of a post-production video editing workflow. The service is a complete shared-storage solution that supports collaboration across Linux, Windows, and Mac OS X operating systems while supporting the broadest range of applications.

Metrics Dashboards

The Metrics Dashboard presents details about the health and performance of many of the systems provided by University IT. This service is available free-of-charge to current faculty, staff, and students.

Mobile Device Management (AirWatch)

Mobile Device Management (MDM) enables you to manage your mobile device through Stanford's web-based tool, and configures a profile that gives you secure access to internal systems while protecting the data on your device.

Mobile Device Services

Stanford contracts with AT&T, Sprint, and Verizon to provide cellular phone services for faculty and staff professional needs. University and Hospital departments can charge services to their department account. For personal purchases, faculty and staff are eligible for Stanford employee discounts.

Multi-factor Authentication

See Webauth.

MyDevices

MyDevices lets Stanford affiliates look up the devices associated with them and see whether the devices are verifiably encrypted. 

MySQL Database Hosting

MySQL is the world’s most popular open source database management system, frequently used in combination with the PHP programming language to build dynamic, interactive Web sites. Stanford’s MySQL Database Hosting service makes accounts and storage space available for Stanford departments and official University groups and services to develop and maintain their own MySQL databases and applications.

Net-to-Switch

The Net-to-Switch model for academic and administrative departments provides highly reliable network equipment and centralized, expert monitoring and support at a cost-effective price. While University IT is responsible for everything from infrastructure planning to quick-response troubleshooting, the department’s Local Network Administrator (LNA) maintains control of active port patching in the network closet.

NetDB

NetDB is a Stanford University database application that stores Network and Node configuration information. It is generally used by local network administrators and Networking staff. Most commonly, NetDB is used to assign a new IP address to a computer or printer. The information in NetDB is loaded into two important network services at Stanford: DNS and DHCP.

Network Access Control (SUNAC)

The Stanford University Network Access Control (SUNAC) service permits organizations to grant remote access to resources that are protected behind University IT-managed Firewalls based upon an individual’s SUNet ID. This service incorporates VPN, Workgroup Manager, and Firewall services to create increased IT Security for Stanford’s ever-increasing mobile work force.

Network Connections

Students, faculty, staff, and visitors use Stanford’s centrally-provided network to connect to resources here and across the globe. The Connect to the Network page will lead you to simple step-by-step instructions for the right connection method for your needs.

Network Information for IT Providers

SUNet consists of local building networks and a backbone network that connects the local networks to each other and to networks off-campus. Networking staff provide training and support to approximately 400 local network administrators (LNAs) and offers local network support for a fee.

Network Self-Registration (SNSR)

Stanford Network Self-Registration combines a web-based self-registration application and a “health check” tool to be run on the registering computer. Self-Registration is available only where a department has chosen to “opt-in” to the service. While making the process of network registration easier, its use can also improve desktop security and network records accuracy. To find out if Self-Registration is available in your department, contact your Local Network Administrator (LNA).

Office 365

Office 365 is a cloud-based email and calendaring service, hosted by Microsoft. You can access your  email, calendar, contacts, and tasks from the web, a desktop client, or a mobile device.

Online Video Training Library (lynda.com)

Lynda.com is an online training library with almost 3000 courses spanning topics in areas such as business, web design, software, and programming.  Members of the Stanford community have free and unlimited access to lynda.com.

OpenAFS at Stanford

OpenAFS client software for both Windows (XP/2000) and Macintosh (OS X) provides an alternative to SFTP clients like SecureFX (for Windows) and Fetch (for Macintosh) for users who frequently access files in AFS space.

Oracle Business Intelligence Enterprise Edition (OBIEE)

Oracle Business Intelligence - Enterprise Edition (OBIEE) enables users to access a full range of reporting and analysis tools, including interactive dashboards, ad hoc queries, financial reports, and search.

Oracle e-Business Suite

Oracle e-Business Suite is a set of modules that address the central financial, accounting, purchasing, and asset management needs of the university. 

Oracle Financials at Stanford

The Gateway to Financial Activities web site provides overviews, quick steps, resources, training information, bulletins, and application-launch links for Oracle Financials, ReportMart2, and related administrative systems.

Ordering University IT Services

Services provided by University IT are ordered through the OrderIT online portal.

Organization Manager

The Organization Manager is a Registry application used by designated school, department, or organization members for maintaining the contact information that appears in the printed Stanford Directory for their organizations.

Paging Services

The Stanford Paging System is available to faculty, staff, and students affiliated with the Stanford Medical Center. Services supported by the system include SmartPage: a web-based tool for sending pages and looking up pager IDs.

PeopleSoft Campus Solutions

PeopleSoft is the system of record for academic and personnel administration at Stanford. Virtually all members of the Stanford community (students, staff, faculty, administrators, etc.) interact with PeopleSoft through the Axess portal.

PeopleSoft Campus Solutions applications at Stanford include:

• Student Administration (Admissions, Graduate Financial Support, Student Financials, Student Records, and Financial Aid)
• STARS (Stanford Training and Registration System)

PeopleSoft Human Capital Management

PeopleSoft is the system of record for academic and personnel administration at Stanford. Virtually all members of the Stanford community (students, staff, faculty, administrators, etc.) interact with PeopleSoft through the Axess portal.

PeopleSoft Human Capital Management applications at Stanford include:

• Workforce — core module for labor management
• Benefits — core module for benefits administration including medical and life insurance, retirement program, vacation, and other university benefits
• Payroll — semi-monthly payroll processing engine
• Non-Employee Affiliate — record administration for visiting scholars, faculty, and researchers.
• Time and Labor — employee time entry system, interfaces to payroll
• ePerformance/Simple Eval — web-based application for employee evaluation and manager review

Phishing Awareness Service

The Phishing Awareness Service uses simulated phishing emails to train participants to recognize, report, and avoid phishing attacks. The service is available to eligible groups upon request.

Pocket Phones (Medical Center)

Pocket Telephones play an important role in the Hospital/Medical Center setting, where cell phone use is not allowed. The pocket telephone functions as a mobile desk phone, allowing Medical Center personnel to place and receive calls on their Stanford telephone number while away from their desk.

Printing Resources

Stanford Libraries and University IT provide printing services for the Stanford community at public computing facilities and Tresidder Memorial Union, and in University residences for students. Printing equipment is networked and linked to your StanfordCardPlan account (see Card Services).

Privileged Access Workstation (PAW)

A Privileged Access Workstation (PAW), also called a Personal Bastion Host (PBH), provides a dedicated computing environment for sensitive tasks that is protected from Internet attacks and other threat vectors.

Qualtrics

See Survey Tool (Qualtrics)

Registry

Registry applications (e.g., StanfordYou) give users direct access to appropriate data without requiring access to source systems. Registries create and manage a common source of accurate, consistent data about people, organizations, and services across the University.

Registry Integration Services

A consolidated repository of Stanford person and organization data may be used by authorized entities to conduct University business and serve Stanford’s instructional, research, and public service missions.

Remedy

See Request Tracking (HelpSU/Remedy)

Reporting (Financial)

Creating reports based on data in the Oracle Financials system is done primarily via the ReportMart3 web portal and its integrated tool called Business Objects. For more information, follow the link below and navigate to Overview:Oracle Financial Reporting.

Reporting (Property)

For a list of reports, follow the link below and navigate to Oracle Financials Report Types and Uses, and select Capital Equipment and Capital Projects.

Reporting (Student & HRMS)

Creating reports based on data in the PeopleSoft Student and HRMS system is done primarily via Stanford's Oracle Business Intelligence (BI) reporting portal. 

ReportMart3

ReportMart3 is the web portal used for generating reports primarily from the Oracle Financials system at Stanford.

Request Tracking (HelpSU/Remedy)

A centralized request-tracking system (Remedy) is available to interested support groups. Publicly known as HelpSU, web portals are provided for the campus community to submit requests.

Rescue Remote Support

Provide on-demand remote support for desktops, laptops, and mobile devices without traveling to the customer's work site.

Research Computing Hosting

For Stanford researchers who want to operate their equipment in a secure, centrally-managed data center.

Resident Computing Coordinator (RCC)

If you are a student living in on-campus housing, your Resident Computer Coordinator (RCC) supports your in-room network connection, provides consulting services, and manages your computer cluster. Because RCCs are students too, they do not provide support 24 hours a day. RCCs are supported and managed by the Residential Computing group within SULAIR.

Residential Communication Services

Information about telephone, voice mail, cable TV, and internet services for Olmsted Terrace, Stanford West, and Welch Road Apartments.

Room Support

The Room Support Service provides technical support and maintenance for conference and collaboration rooms built by University IT, other Stanford University departments, and third parties. The service does not include most classrooms.

Safety

A variety of IT safety services and training opportunities are provided by the Department of Environmental Health and Safety (EH&S), the principal health and safety office at Stanford University.

SAML (Authentication)

SAML 2.0 is one in a set of authentication and authorization technologies underlying Stanford WebLogin, which provides access by individuals across organizations to protected web pages and applications, with just one login action.

Scientific Facilities Management

The Shared Scientific Facilities Management (SSFM) system is a web application that provides Stanford researchers and outside institutions a centralized marketplace and billing system for scientific services and equipment available on campus. 

Secure AFS

Shared AFS file storage space for non-public data.

Secure File Storage

Secure File Storage provides a method of transmitting and storing Moderate and High Risk Data. Individual and group accounts are available to faculty and staff. Anyone using the Secure File Storage service must have Stanford Whole Disk Encryption (SWDE) installed and encrypt their laptop or desktop computer, and must use the Stanford Virtual Private Network (VPN) or Stanford Network Access Control (SUNAC) while transmitting files.

Secure Portal

Secure Portal is a web-based tool that enables external affiliates (e.g., international students requesting visa processing, postdoctoral applicants, etc.) to securely submit personal information to initiate business/administrative transactions with the University.

Secure Socket Layer Certificates (SSL)

An SSL certificate is a signed electronic guarantee that verifies the authenticity of a particular server. It's used for providing web pages through an encrypted connection. Any service accessible by SSL must have a certificate, including any web server with encrypted or “secure” content.

Security Operations & Incident Response

University IT provides central network and computing security services that include blocking traffic at the campus network perimeter and at firewalls, preventive scanning, automated and streamlined systems for incident response, and timely notifications and alerts.

Server Configuration Management (BigFix for Servers)

BigFix for Servers is a tool for IT server administrators to view overall inventory, deploy software, and manage configurations.

Server Disk Storage

Server Disk Storage is a set of offerings designed for server-class computers. The service balances performance and reliability with cost.

Server Hosting

Hosting services for campus clients who want to operate their equipment in a secure, centrally-managed facility. The hosting service can be either shared (multiple clients with equipment in one rack) or dedicated (only one client's equipment per rack). The primary hosting facility is located in Forsythe Hall.

Shared Computing Environment

FarmShare, Stanford's shared computing environment, provides Linux facilities for general and research computing to anyone with a full-service SUNet ID.  There are three environments available, each supporting specific types of shared computing, from general purpose computing tasks to long-running, compute-intensive jobs.

Shared Email

A shared email account allows a group of people to share a single Stanford-provided email account.

Shared Scientific Facilities Management

The Shared Scientific Facilities Management (SSFM) system is a web application that provides Stanford researchers and outside institutions a centralized marketplace and billing system for scientific services and equipment available on campus.

Shibboleth

Shibboleth is a federated authentication system that allows Stanford users to authenticate securely using their SUNetID to some services at non-Stanford sites. It also allows web servers at Stanford to authenticate users from some non-Stanford institutions using the users' local authentication credentials.

Simulation & EdTech (SET) (MedIRT)

EdTech, within the Lane Medical Library, provides a highly coordinated set of educational planning and support services including the Curriculum Web Portal (CWP), educational multimedia development, classroom technology support and video services, faculty technology training, and learning space scheduling and planning.

SLAC - Computing at SLAC

The Computing at Stanford Linear Accelerator Center web site is a comprehensive gateway to computing resources and information for SLAC visitors and employees.

SmartPanel

The SmartPanel is a technology-enhanced classroom control panel that allows instructors and presenters to control the rooms projection system and select from installed audiovisual inputs (e.g., slide projectors, VCRs, cable TV, etc.) or connect their own playback devices or computers.

Smartsheet

Smartsheet is a popular online project management/collaboration tool.

Software Licensing

The Software Licensing group negotiates and manages software licensing University-wide. The group's web site provides an extensive list of available software. If you don't find what you need on the list, staff will help you find the best alternative source.

Sponsorship

Faculty or staff may sponsor someone for computing services, as long as the person to be sponsored meets basic eligibility requirements. Some sponsored services or resources carry a monthly charge. For these services, the sponsor must have expenditure authority for a current University account. Other services are free and require only that the sponsor be regular faculty or staff. Sponsorships are maintained via the Sponsorship Manager web application.

SSDS (Social Science Data and Software)

Social Science Data and Software (SSDS) is a group within SULAIR that provides services and support to Stanford faculty, staff, and students in the acquisition of social science data and the selection and use of quantitative and qualitative analysis software. SSDS staff provide these services in a variety of ways that include consulting, workshops, a reference library and help documentation.

Stanford electronic Research Administration System (SeRA)

SeRA tracks the various stages of the sponsored project lifecycle and is the institutional system of record for sponsored projects. 

Stanford Information Security Academy

Stanford Information Security Academy (SISA) supports the ongoing professional growth of system administrators and web developers.

Stanford Mobile

Select your mobile device and learn how to manage and secure it. Discover how Stanford improves your mobile experience with custom apps and mobile websites.

Stanford Research Computing Center

The Stanford Research Computing Center (SRCC) is a joint effort of the Dean of Research and IT Services to build and support a comprehensive program to advance computational research at Stanford.

Stanford Training and Registration System (STARS)

The Stanford Training and Registration System (STARS) is a distinct module in the PeopleSoft system that delivers and tracks professional development, personal development, and compliance training for learners, managers, instructors, and administrators.

Stanford Web Services

The Stanford Web Services unit builds department and group websites that are hosted on a shared infrastructure and provides assistance with larger projects requiring dedicated hosting or custom design. In addition, Stanford Web Services staff help to design and maintain key components of the University's shared and self-service web publishing tools.

StanfordWho

Stanford People and Organization Search, also known as StanfordWho, is the web application that allows you to search the Stanford directory of faculty, staff, students and sponsored affiliates at Stanford University and Medical Center. Contact and organization information is presented.

StanfordYou

StanfordYou is the web application that allows Stanford community members to update their contact information​ and SUNet accounts, including their password, vacation auto reply, profile, and privacy settings.

Storage Services

Data storage services that meet Stanford’s needs at all levels — individual, departmental, and institution-wide (enterprise). Solutions range from high throughput and highly-available storage for production databases, to low-cost storage for web content, text files, images, computer programs, and other shared or archived data.

Storage, AFS

See AFS (Andrew File System).

Storage, Custom Storage

See Custom Storage.

Storage, File

See File Storage.

Storage, Secure AFS

See Secure AFS.

Storage, Secure File

See Secure File Storage.

Storage, Server Disk

See Server Disk Storage

Survey Tool (Qualtrics)

The Qualtrics survey tool is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys.

Systems Administration

Systems administration service for Linux, Windows, and OS X Server systems, both physical and virtual. The comprehensive service includes installation and configuration, security scanning and vulnerability remediation, maintenance, patch management, stabilization, monitoring, user management, and integration with the campus infrastructure.​ This service is appropriate for mission-critical or development servers.

Telephone Service for Students

For a quarterly “communications fee,” Stanford provides phone service — including the telephone itself — in every residence.

Telephone Services for Faculty and Staff

Stanford's in-house business and residential telephone services are provided to the main campus and satellite locations, to the medical center and related clinics, as well as to several faculty/staff residential communities. The standard offering for business phone service now features advanced Cisco VoIP (voice over IP) equipment and software. A simplified business model called Converged Communication streamlines ordering and billing.

Training

Technology Training Services (Tech Training) provides the Stanford Community with learning opportunities that span the entire computing spectrum. Curricular programs range from enrollment-based in-classroom and online courses to on-demand or specially arranged personal and small-group instruction. In addition, Tech Training hosts a weekly program of briefings/workshops on topical technology subjects.

Training, Facility Rentals

Five training facilities are available for Stanford departments and groups to rent for instructional and other approved uses.

Travel Loaner Program

Borrow an iPad, MacBook, or Surface Pro when traveling to a high-risk country to reduce your exposure to data and identity theft.

TV, Cable

See Cable TV (Cardinal Cable).

TV, Faculty / Staff Residential Cable

See Residential Communication Services (Cable TV).

Two-step Authentication

Two-step authentication uses two types of authentication to verify your identity. First, you need to log in with your SUNet ID and password. Then you need  a physical device that you control—such as your mobile phone, tablet, or landline phone—to verify your identity. This type of authentication is required to access Stanford systems that have higher than normal levels of security, such as critical business or infrastructure systems. In addition, two-step authentication can help protect your Stanford account should someone else learn your password.

Two-Step Authentication for Servers and Applications

Stanford University has standardized on Duo for two-step authentication to Stanford-managed servers. Static login credentials are susceptible to phishing and offline cracking. Two-step authentication adds a dynamic component to logins, which significantly mitigates this risk. Two-step authentication is required for all interactive user and administrator logins to Moderate and High Risk systems.

Video & Broadcast Production - Stanford Video

Stanford Video, a division of the Office of University Communications, offers broadcast quality production services to the entire Stanford community. Services range from audio recording to news feeds to webcasting.

Video Conferencing

Stanford's video conferencing options include online solutions to host and join video conferencing meetings and onsite solutions to create your own meeting room, get technical support for your meeting room, or get technical support and equipment for a video conferencing event.

Video Conferencing Event Support

The Video Conferencing Event Support Service provides video conferencing equipment and support for your event.

Virtual Desktop Infrastructure

The Virtual Desktop Infrastructure service provides clients with a personalized virtual desktop environment that meets their business requirements.

Virtual Server

Virtual Servers are available to Stanford departments as an alternative to hosting and managing dedicated, physical server equipment. Virtualization technology allows multiple virtual servers (also known as virtual machines) to be hosted independently on a single physical server. This service is available for Low Risk, Moderate Risk, and High Risk Data (as defined by the Information Security Office).

VLRE (Very Lightweight Reporting Engine)

VLRE provides encryption verification without requiring BigFix. VLRE is a read-only application that periodically reports on the computer's encryption status and screensaver password status, leaving maintenance of the computer entirely to the user.

Voicemail for Faculty/Staff

Stanford Voice Messaging provides Stanford faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. University IT has developed Stanford's voicemail services far beyond message-taking—especially in administrative and clinical environments. The department has designed and now supports more than 200 advanced call processing applications (message/routing trees) that overlay the daily maintenance of a 17,000-mailbox system.

VPN (Virtual Private Network)

Stanford’s VPN service allows any Stanford affiliate to connect to SUNet remotely from any available network connection almost anywhere in the world: including from home, from many hotels, and even from within some company networks.

Vulnerability Management (Qualys)

Qualys vulnerability scanner finds security vulnerabilities in web applications and other network services and helps you remediate them.

Wallenberg Hall

Wallenberg Hall (Building 160 at the front of the Main Quad), is home to the Stanford Center for Innovation in Learning (SCIL). By providing the resources to explore how technology and educational environments affect learning, Wallenberg Hall serves as the conduit for new knowledge that travels from laboratory to classroom and back again. Wallenberg Hall classrooms and the Peter Wallenberg Learning Theater are available for the use of the entire Stanford community and may be reserved for teaching and non-academic events.

Web Design, Development, and Consulting

See Stanford Web Services.

Web Infrastructure & Resources

Stanford’s central web infrastructure services are available free to University departments, officially recognized groups, and all members of the Stanford community who have a full-service SUNet ID. These services are part of the main campus computing infrastructure and are handled by a server called web.stanford.edu.

Web Search

Stanford University uses Google Custom Search to provide quick and useful web search results, advanced search features (including searching for PDF, .doc, and .ppt files and displaying them as HTML), powerful search administration, and easy integration into web sites.

Web Virtual Host (Vanity URLs)

The Stanford Virtual Host Service lets you replace a long, unwieldy URL with one that is shorter and/or more descriptive of your website content. These virtual URLs, also called vanity URLs, help people remember how to get to your web site and make it easier for them to type its URL into their browser.

WebAuth

WebAuth is a comprehensive system for authenticating web users that was developed to protect Stanford’s web sites in AFS space, but can be used in other environments that use Apache web server software. WebAuth relies on a login server that establishes a users identity on their first attempt to access a protected web site. Once the user has logged in to the login server, their identity is carried in a cookie and they will not need to enter their password again until their credentials expire, even if they visit other protected web sites.

WebEx Video Conferencing

The WebEx service lets you schedule, host, and attend video conferencing meetings.

Websites — Stanford Sites

Stanford Sites is a self-service tool for building and managing Drupal-based websites for University work. Stanford Sites is available for use directly by faculty, staff, and students as a free, self-service utility requiring little technical expertise.

Windows Infrastructure

University IT manages the Stanford Windows Infrastructure to address issues such as single sign-on, location-independent access to resources, and  manageability and security for the Microsoft Windows platform as implemented at Stanford. Joining the Stanford Windows Infrastructure includes membership in the central "forest" (group of domains). This brings your group the benefits of integration with many of Stanford's other systems while allowing it to retain considerable autonomy in its local domain.

Wireless Network and Services

Wireless networking allows Stanford faculty, staff, students, and sponsored visitors to access SUNet resources securely from locations where wiring is not available.

WordPress

See Blogs (WordPress)

Workgroup Manager and Workgroup Services

Workgroup Manager is a web application that gives Stanford community members a place to define groups of community members for use in various online applications, including web authentication. Though the name workgroup may imply usefulness only to faculty or staff, workgroups can be helpful to, and maintained by, anyone with a current SUNet ID.

Zoom Video Conferencing

The Zoom service, Stanford's recommended video conferencing tool, lets you schedule, host, and attend video conferencing meetings.