Help Me Figure Out What I Need

The following table identifies how to address various needs that may arise.

Service Needed What to Do

Urgent maintenance needs, including:

  • Burning electrical odor
  • Cold box temperatureproblems
  • Major water leak
  • Overflowing toilet
  • Strange equipment noises
  • Strong gas odor
  • Too hot/cold in controlled temperature labs
  • Unable to secure exterior door
  • Any other very urgent situation

(See Who Pays for my Request for more details) 

Call 721-2146

(This is a 24/7 Line)

To report a same day service need, such as:

  • Clogged toilets
  • Doors/locks in need of adjustment, not closing properly
  • Doors not latching/locking
  • Roof leaks
  • Too hot/cold in administrative areas
  • Uncontrolled leaks
  • Any same day service needed

(See Who Pays for What for more details)

Use Quick Response Form for same-day service. Use for problems like slow/clogged (but not overflowing) toilets, re-lamping, or heating/cooling problems in offices. For Customer Funded (department funded) work, select the Customer Funded request form. If your Customer Funded work is urgent, note "URGENT" in the description. 

School of Medicine Building Repairs

  • Door locks
  • Floors in hallways & Stairwells
  • Light Switches
  • Minor pest control problems
  • Temperature too hot/cold
  • Thermostat malfunction
  • Toilets/Urinals/Sinks
  • Window not opening/closing
Use Facilities Funded Form for maintenance work on the common infrastructure of a building, such as a cracked baseboard in a hallway, a window that is difficult to open, or a noisy bathroom door.

Departmental Maintenance:

  • Adding electric outlet for new equipment
  • Building cabinets/bookshelves
  • Hanging pictures/whiteboards
  • Installing purchased furniture, shelving
  • Moving of equipment/furniture
  • Re-keying door locks
  • Repairing cabinetry
  • Repairing window coverings
  • Seismic Bracing

(See Who Pays for my Request for more details)

Use Customer Funded Form for non-emergency work in a department space, for example, painting an office or rekeying a door. You may also use this form for janitorial work requests.