Earn loyalty
Offer deals, product recommendations and quick customer service right from your Page so customers keep coming back.
Connect one-to-one
Talk directly with your customers to personalize customer service.
Become a trusted expert
Suggest relevant products to build trust with customers.
Extend offers to customers
Make loyal customers feel special by giving them a discount or promotion.
Loyal customers are better customers
Build relationships with customers on your Facebook Page by connecting with them through posts and messages, showing them how easy it is to get in touch with your business. Then build trust—and grow sales—by promoting offers, new product lines and complementary products to customers who have already purchased from you.
BRAND AWARENESS
Keep your business top of mind with customers
Brand awareness ads help you stay in touch with customers between purchases.
What your ad will look like
Choose from the following ad formats that are built to be eye-catching across devices.
Where to show your ad
Expand your reach by choosing multiple places where people will see your ad.
PAGE ENGAGEMENT
Tell brand stories in the place where people spend their time
Page engagement ads help you extend business updates and stories beyond your Page.
Reach customers
Page post engagement ads encourage people to discover and interact with your business on your Facebook Page so your business stays top of mind with customers.
What your ad will look like
Get people's attention with ads that pop. Page engagement ads are available in the following formats:
Generate excitement and interest in your business.
DYNAMIC ADS
Recommend relevant products to customers
Dynamic ads automatically promote your products to the people who have shown interest in them to help you get more sales.
Who you can reach
Cross-sell relevant products to people who have already purchased from you.
What your ad will look like
Use your creativity and our visual formats to show people the products or services they may like. Dynamic ads are available in these formats:
Where to show your ad
Expand your reach by choosing multiple places where people will see your ad.
Ways to measure
Find out if your campaign accomplished your goal and use the information to plan future campaigns.
CUSTOMER SERVICE
Use messaging to make customer service personal and convenient
Messaging makes it easy for people to contact your business so they feel connected to it.
Talk one-on-one with people
Anyone that comes to your Page can send a private message to your business, whether it's to ask a question, follow up on an order or just say hello.
Automate responses
With instant replies and automated experiences, you can make sure anyone who messages your Page gets a quick and helpful response.
Choose when you're available
You set the hours that you respond to messages on your Page and can also set up automatic responses during your off-hours, so messaging works for both your business and your customers.
Manage your inbox easily
Easily manage and reply to messages with the ability to save replies to common questions, set automatic responses and archive, and delete and flag messages in bulk.
Start connecting with customers.
OFFER CLAIMS
Extend deals and discounts to your customers
Offer claim ads extend promotions to people to encourage them to take action.
Who you can reach
Send offers to your customers to encourage repeat business.
What your ad will look like
Use our engaging ad formats to draw attention to your offer.
Where to show your ad
Expand your reach by choosing multiple places where people will see your ad.
Ways to measure
Find out if your campaign accomplished your goal and use the information to plan future campaigns.
Facebook can help your large, medium or small business grow. Get the latest news for advertisers and more on our Facebook Business Page.